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curl code 60 error

  • 1.  curl code 60 error

    Posted 12-03-2018 16:59
    Edited by Dana Medhaug 12-05-2018 15:56
    Hi, We recently upgraded Jama to 8.31.1 with assistance from one of your engineers.  We are using TLS and have installed our certificate issued by a valid CA cert authority.

    One of our developers can login to the swagger interface successfully to interact with the REST API, but is having trouble running curl commands to access data.  He is getting a curlcode 60 error.  Please provide advice.
    curl -u validuser:validpswd https://ourvalidjamasiteurl/api-docs
    curl: (60) SSL certificate problem: unable to get local issuer certificate
    curl failed to verify the legitimacy of the server and therefore could not
    establish a secure connection to it. To learn more about this situation and
    how to fix it, please visit the web page mentioned above.

    Thank you.

    Christopher Campbell

  • 2.  RE: curl code 60 error

    Posted 12-04-2018 16:06
    Hey Christopher,

    That's a really interesting sounding issue.  To best help, can you confirm the following for me?

    • Was the developer able to use the API before the upgrade without issue?
    • Are you able to provide the exact endpoint (not the username/password portion, but just the ending of the URL that's being curled without the jama_site_url included) as well as the returned output?
    • Is there a load balancer or Proxy being used on yoru server as well?

    And of course, if you'd rather not put this all on a public forum, you can always open a ticket with our support team through this URL.

    Nick S
    Jama Software