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  • Hi Laura,  Thank you for reaching out! We were unable to reproduce SOS-DEF-5251 in 8.62 +, so the issue you're seeing warrants a closer look.  Could you please open a Support ticket HERE and reference our conversation? We will want to see screenshots ...

  • Hi All,  Thank you for your patience. There are some specific details regarding SOS-DEF-5251 that we learned after it was reviewed by our Engineers. I'm going to break down those details below:  1: When SOS-DEF-5251 was first identified, it looked very ...

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  • Hi Devang, This setting exists in the system root view (see here for self-hosted instances). In order to change this in a cloud instance, a request needs to be raised with Support. Please let me know if you'd like me to open a support ticket for you, ...

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  • ------------------------------ Andrew MacCormack LumiraDX ------------------------------

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