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As a part of your Maintenance and Support contract with Jama, Support issues raised via ticket need to be directed through your company’s Named Support Contacts (NSCs). There are several reasons why ...
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It is possible to view all support tickets for the organization you work for and subscribe to all ticket updates, including active tickets submitted by other users and previously closed requests. ...
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Information Updated July 2022 for Jama Connect release 8.76 Overview System for Cross-Identify Management (SCIM) is a standard for automating the exchange of user identity information between identity ...
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By default, you cannot export bitmaps although you can upload them and view them just fine. To enable bitmaps for export, you will need to alter your contour-security.xml located at [Tomcat]/webapps/contour/WEB-INF/. ...
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Introduction A best practice for managing projects within Jama is to create and maintain project dashboards. Project dashboards leverage dashboard widgets for tracking key project metrics and may be ...
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Managing Locked Items in Jama Connect There are two types of locks in Jama Connect: system locks and user locks . This article will help you understand the difference between the two and best practices ...
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