Support Community Blog

Latest Discussion Posts

  • Hi Juho: It sounds like you have successfully exported the information from Jama into Excel, updated the information in Excel but, are finding a problem when Importing the Excel sheet back into Jama, is this correct? What is this looking like for you? ...

  • Profile Picture

    RE: German Umlaut?

    Hi Ralf: To better help us try to recreate, which version of Jama are you currently using and which browsers are you seeing this on? Would it be possible to see some screenshots of this? Also, are these comments in a Review or comments in the stream ...

  • I'm using self-hosted 8.42.1 with Chrome   80.0.3987.149 (issue also occurs on FireFox 74.0) When reviewing items, I click on the item heading and Jama opens the item review panel. I can click on the 'Show related items' checkbox and it displays the ...

  • Sabina: Sorry for the delay. If you have two locked items you are trying to make a relationship between, you will need to get these items unlocked first. You cannot make a relationship between two system locked and/or other user manually locked items. ...

  • Raimo: This will require comparing the Velocity report with the logs. For instance, which function was being called when the method fails at line 98? Is this a custom report or one of our Community reports? If you make a ticket with our Technical Support ...