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  • 1.  API Token is getting expired after 1 hour

    Posted 10-05-2023 02:39

    Build date: 2023/09/18 12:38 -
    Jama API : jamacloud.com/rest/v1/

    When API calls are made continuously for 1 hour, token is getting expired. 

    Start : 2023-10-05 13:35:51.377
    Last : 2023-10-05 14:36:37.682

    Error message : {"meta":{"status":"Unauthorized","timestamp":"2023-10-05T09:06:58.748+0000","message":"token is expired"}}

    Is there any limit threshold in Admin configuration to be set?



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    Sanket
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  • 2.  RE: API Token is getting expired after 1 hour

    Posted 10-05-2023 15:18

    Hi Sanket,

    The API Cookbook is a solid resource for the Jama Connect REST API, and goes over throttling limits and configurations HERE. For any additional questions or support around REST API, I'd recommend reaching out to the Jama Software Support team to dig in deeper. 

    I hope that helps!



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    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
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