Hi Carly,
Thanks for the info, although I haven't submitted a support ticket, it must of been someone else with the same issue.
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Craig W
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Original Message:
Sent: 04-04-2023 17:23
From: Carly Rossi
Subject: Incorrect number of comments displaying
Hi Craig,
In digging into this, I noticed a Support ticket filed for this recently, and that's the best path for troubleshooting this further -- thank you for reaching out to the Jama Software Support team already. They'll be continuing the conversation there!
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Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
Original Message:
Sent: 03-30-2023 20:44
From: Craig W
Subject: Incorrect number of comments displaying
I've found that the number of comments listed in List, Document and Reading view is sometimes wrong. For example here is what I see in List and Document view:
But when I click on some comment icons, or open the Item, I find there are no comments. Also, to nitpick, there is a scroll bar in the Steam pop-up but no content.
I'm using Jama Cloud in Chrome.
Can you please tell me if this a bug or something to do with my settings?
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Craig W
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