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  • 1.  marshalling data error message while saving test run results

    Posted 11-14-2022 08:57
    Attempting to save results from a test run and receive "Error marshalling data. See the logs for more detail".


    Anyone ever seen this or know how to resolve?

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    Jeff Horacek
    STERIS Corporation
    Mentor OH
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  • 2.  RE: marshalling data error message while saving test run results

    Posted 11-15-2022 23:10
    Hello, I juste have the same problem, no solution found for now... argh!

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    Julien SCHAER
    Merck Group
    Molsheim
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  • 3.  RE: marshalling data error message while saving test run results

    Posted 11-16-2022 05:42
    Julian,
    I was able to find a work-around based off information I found here on the Jama Community. I did also create a ticket with Jama tech support and this is apparently a bug. They've assigned it a defect ID of SOS-DEF-6697 and indicated to look for this on future Release notes.
    Work-around below:

    Medium

    • SOS-DEF-6668 - Trace View & Coverage Explorer - Items with Matrix Lookup Calculations not showing properly and also exporting it
      • Workaround - TBD
    • SOS-DEF-6674 - API | PATCH/testruns/{id} unauthorized message when attempting to edit a read-only field despite API overwrite being enabled  
      • Workaround- Use the PUT function
    • SOS-DEF-6697 - 'Error marshaling data. See the logs for more details.' error pops up when a custom date field is not filled on the Test Run
      • Workaround - Set a date on the custom field


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    Jeff Horacek
    STERIS Corporation
    Mentor OH
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  • 4.  RE: marshalling data error message while saving test run results

    Posted 11-18-2022 00:41
    Hello Jeff,
    Thank you very much for your answer and the time spent on this problem.
    Where can I set a date on the custom field? I don't find this field in my test run.
    For information it's the first time I have this message error and it's systematic now.
    Regards,
    Julien.


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    Julien SCHAER
    Merck Group
    Molsheim
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  • 5.  RE: marshalling data error message while saving test run results

    Posted 11-18-2022 06:21

    Julien,

     

    Apologies, but I don't have the answer to this question. I am not a business user of the software but am the system admin.

    I will reach out to one of the business users that encountered this issue and request they send me some additional information which I will then post.

     

    Jeff Horacek

    PLM/ALM Administrator, Global CAD Administrator

    STERIS Corporation

    5900 Heisley Rd.

    Mentor, OH USA 44060

    (M) 440 789-2629

     






  • 6.  RE: marshalling data error message while saving test run results

    Posted 11-18-2022 06:34

    After start running the test case we will be updating the Planned Execution Date Field and then saving it to save the results without errors.

     

     

    Jeff Horacek

    PLM/ALM Administrator, Global CAD Administrator

    STERIS Corporation

    5900 Heisley Rd.

    Mentor, OH USA 44060

    (M) 440 789-2629

     






  • 7.  RE: marshalling data error message while saving test run results

    Posted 11-25-2022 00:39
    Edited by Fabrice Comini 11-28-2022 01:33
    Hello,
    Thank you for sharing possible solution but this is not working, and I still have the same message when try to save the test run result.
    Here is there any progress about the resolution of this issue ?

    Best regards.

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    Fabrice
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