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  • 1.  marshalling data error message while saving test run results

    Posted 16 days ago
    Attempting to save results from a test run and receive "Error marshalling data. See the logs for more detail".


    Anyone ever seen this or know how to resolve?

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    Jeff Horacek
    STERIS Corporation
    Mentor OH
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  • 2.  RE: marshalling data error message while saving test run results

    Posted 14 days ago
    Hello, I juste have the same problem, no solution found for now... argh!

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    Julien SCHAER
    Merck Group
    Molsheim
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  • 3.  RE: marshalling data error message while saving test run results

    Posted 14 days ago
    Julian,
    I was able to find a work-around based off information I found here on the Jama Community. I did also create a ticket with Jama tech support and this is apparently a bug. They've assigned it a defect ID of SOS-DEF-6697 and indicated to look for this on future Release notes.
    Work-around below:

    Medium

    • SOS-DEF-6668 - Trace View & Coverage Explorer - Items with Matrix Lookup Calculations not showing properly and also exporting it
      • Workaround - TBD
    • SOS-DEF-6674 - API | PATCH/testruns/{id} unauthorized message when attempting to edit a read-only field despite API overwrite being enabled  
      • Workaround- Use the PUT function
    • SOS-DEF-6697 - 'Error marshaling data. See the logs for more details.' error pops up when a custom date field is not filled on the Test Run
      • Workaround - Set a date on the custom field


    ------------------------------
    Jeff Horacek
    STERIS Corporation
    Mentor OH
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  • 4.  RE: marshalling data error message while saving test run results

    Posted 12 days ago
    Hello Jeff,
    Thank you very much for your answer and the time spent on this problem.
    Where can I set a date on the custom field? I don't find this field in my test run.
    For information it's the first time I have this message error and it's systematic now.
    Regards,
    Julien.


    ------------------------------
    Julien SCHAER
    Merck Group
    Molsheim
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  • 5.  RE: marshalling data error message while saving test run results

    Posted 12 days ago

    Julien,

     

    Apologies, but I don't have the answer to this question. I am not a business user of the software but am the system admin.

    I will reach out to one of the business users that encountered this issue and request they send me some additional information which I will then post.

     

    Jeff Horacek

    PLM/ALM Administrator, Global CAD Administrator

    STERIS Corporation

    5900 Heisley Rd.

    Mentor, OH USA 44060

    (M) 440 789-2629

     






  • 6.  RE: marshalling data error message while saving test run results

    Posted 12 days ago

    After start running the test case we will be updating the Planned Execution Date Field and then saving it to save the results without errors.

     

     

    Jeff Horacek

    PLM/ALM Administrator, Global CAD Administrator

    STERIS Corporation

    5900 Heisley Rd.

    Mentor, OH USA 44060

    (M) 440 789-2629

     






  • 7.  RE: marshalling data error message while saving test run results

    Posted 5 days ago
    Edited by Fabrice Comini 2 days ago
    Hello,
    Thank you for sharing possible solution but this is not working, and I still have the same message when try to save the test run result.
    Here is there any progress about the resolution of this issue ?

    Best regards.

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    Fabrice
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