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  • 1.  Publish updated revision not showing in blue bar

    Posted 08-17-2022 01:06
    Hello, I have a review in the third revision in the review center. Further modifications have been made. The review center acknowledges the changes by the usual icon.

    Unfortunately, the blue bar does not show the "publish updated revision" button. Neither it shows the "recover" button. As review moderator I can still edit the review settings.

    Any idea what is gating me from publishing a new revision and what I could do here?

    Thanks,
    Benno



    ------------------------------
    Benno Kusstatscher
    Analog Devices
    ------------------------------


  • 2.  RE: Publish updated revision not showing in blue bar

    Posted 08-17-2022 15:53
    Hi Benno, 

    What version of Connect are you using, and are there any Approvers connected to this review?

    ------------------------------
    Carly Rossi // she/her
    Community Manager // Jama Software
    Portland, OR
    ------------------------------



  • 3.  RE: Publish updated revision not showing in blue bar

    Posted 08-18-2022 02:46

    Hello Carly,
    many thanks for coming back to me. 
    Build date: 2021/11/19 15:44 Actually, I have figured out what is going on: my co-moderator had unintentionally clicked the "Mark the review as finalized". By clicking "Mark the review as not finalized" resolved things and the blue bar showed the expected behavior again. Issue solved. 

    Perhaps not obvious to others either, why a finalized review can neither be updated nor recovered. May I suggest a little note to be added to the help:

    https://help.jamasoftware.com/ah/en/collaborate/reviews/moderator/publish-a-revision.html

    https://einride.jamacloud.com/help/ah/en/reviews-in-jama-connect/moderator-tasks/publish-a-revised-review.html

    All set. Many thanks,
    Benno





    ------------------------------
    Benno Kusstatscher
    Analog Devices
    ------------------------------



  • 4.  RE: Publish updated revision not showing in blue bar

    Posted 08-18-2022 10:02
    Just let me add another screenshot which is kind of funny: 
    Again, I had the issue that the "Publish updated revision" was not there. I cannot tell whether my co-moderator did something usual again, but this time, there was no option to "unfinalize" the review. The workaround was to not edit the Jama item in the source view, but rather to edit it from within the review center. Then, the "publish updated revision" button in the blue bar appeared. However, when I click on it, i get the following error message:

    Too bad that the moderator menu doesn't give me any option, not even to do the wanted unfinalize.

    ------------------------------
    Benno Kusstatscher
    Analog Devices
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  • 5.  RE: Publish updated revision not showing in blue bar

    Posted 08-18-2022 11:36
    ...and to recover from the stuck situation:
    1. edit the review to change the expiry date to the soonest possible
    2. wait until the review expires
    3. refresh the browser
    4. no you should get access to the "mark the review as not finalized" menu
    5. then things should work as normal


    ------------------------------
    Benno Kusstatscher
    Analog Devices
    ------------------------------