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  • 1.  REST usergroups/id/users endpoint filtering inactive users

    Posted 04-10-2017 08:20
    No replies, thread closed.
    I've been working on some tooling to synchronize some of our Active Directory usergroups with Jama Org/Project groups via the REST API.
    I've noticed in testing, that when I fetch a list of users with usergroup/id/users for a given group, the list returned excludes any members that are marked as inactive, yet when I view the same usergroup via the Admin / User Groups page, inactive users are listed.
    Is there a way to have the endpoint include ALL users in the group regardless of status?

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    Mark Montminy
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  • 2.  RE: REST usergroups/id/users endpoint filtering inactive users

    Posted 04-11-2017 12:01
    No replies, thread closed.
    Hi Mark,

    I just checked in with a colleague who has been working on the development of the API. He said he doubts that we will change the endpoint so that inactive members are returned; he thinks that the UI is in error by showing inactive members of the group. (We will file a bug for the latter.)

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    Kristina King
    Jama Software
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  • 3.  RE: REST usergroups/id/users endpoint filtering inactive users

    Posted 04-17-2017 15:19
    No replies, thread closed.
    Just to follow through on this, Mark: the REST API's behavior is working as designed, but the UI's is not. For the UI discrepancy we have filed a bug, SOS-DEF-1797.

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    Kristina King
    Jama Software
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  • 4.  RE: REST usergroups/id/users endpoint filtering inactive users

    Posted 03-30-2023 14:04
    No replies, thread closed.

    Mark,
    Did you ever resolve this question, or come up with another solution in replace of it? 




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    Katie Wright
    Collins Aerospace
    IA
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  • 5.  RE: REST usergroups/id/users endpoint filtering inactive users

    Posted 03-30-2023 15:36
    No replies, thread closed.

    Hi Jess, 

    In the case outlined by Mark, and the resulting investigation re: SOS-DEF-1797, the issue was determined to be an inconsistency in what admins could see through the API vs in the UI, and not a defect in the traditional sense.

    That said, there is an idea card regarding this topic and I'd recommend voting on it (along with adding any additional context/usage cases you may have) if you haven't already; it'd be the best way to share your thoughts here with our Product team. In the meantime, due to the age of this thread, I'll go ahead and close it.



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    Carly Rossi // she/her
    Community Manager // Jama Software
    Portland, OR
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