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  • 1.  Review invitation emails are not being issued.

    Posted 30 days ago

    It appears that Review invitation emails are not being issued when a review is launched. We have tried more than one domain but no invitations have been received.

     

    This is the Web Hosted Jama Connect for Crestron Electronics, Inc.

     

    Regards...Mike Gugler

     

    Michael Gugler | Sr. Documentation Specialist
    Phone: 201‑367‑6744
    Ext: 11465
    Email: mgugler@crestron.com
    Crestron Electronics, Inc.
    22 Link Drive, Rockleigh, New Jersey, 07647
    Crestron


  • 2.  RE: Review invitation emails are not being issued.

    Posted 30 days ago
    Same applies for us.

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    Eva Mueller
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  • 3.  RE: Review invitation emails are not being issued.

    Posted 29 days ago
    For a review set up yesterday morning at 9am, I didn't get notified until this morning.  I thought notifications should come out much quicker.

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    Andrew Collins
    Renton WA
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  • 4.  RE: Review invitation emails are not being issued.

    Posted 23 days ago
    Edited by Carly Rossi 23 days ago
    Hi all, 

    I believe the underlying root cause for the original issue has been resolved.

    Andrew, are you still seeing that delay with receiving notifications?

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    Carly Rossi // she/her
    Community Manager // Jama Software
    Portland, OR
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  • 5.  RE: Review invitation emails are not being issued.

    Posted 23 days ago
    Hi Carly - I just did a test review and the email came through in a minute or two :-)  Thanks for following up.

    Thanks

    Andy

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    Andrew Collins
    Renton WA
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