Hi all,
To follow up here, we've had a workaround put in place to allow users to access new messages in inboxes, profiles and My Communities while our platform partner fixes the root cause of the issue -- as a result, these areas should be accessible by all users now. If you are still experiencing issues with this, please clear your cache and cookies then try again.
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Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
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Original Message:
Sent: 11-21-2023 16:58
From: Carly Rossi
Subject: Unable to read incoming messages
Hi Dan,
Thank you for flagging this -- I've escalated this issue to our platform partner's engineering team, and will follow up here as soon as I have an update.
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Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
Original Message:
Sent: 11-20-2023 07:56
From: Dan Rittersdorf
Subject: Unable to read incoming messages
I have a message pending:
When I try to read it:
The Profile button doesn't work either.
Can these be fixed? Please?
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Dan Rittersdorf
DornerWorks
MI
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