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  • Articles written or endorsed by Jama employees will be listed as content type Blog Entry.
  • Articles about using, installing, and administering Jama will be in the Best Practices community.
  • Articles about developing with the API or Velocity and BIRT can be found in the Developers community.
  • Content about releases, webinars or product news will be in the Release Notes and Announcements community.
  • User questions about using Jama or bug reports will be in the Support community.
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Discussion Thread 6
Review Administration

Focus Search - Review Administration

Angela's profile image

Discussion Thread 6
Jama Administration: server logs

Focus Search - Jama Administration: server logs

Victor's profile image

Blog Entry
Administration: Item Config

If you've done any Admin work in Jama, it's likely that you are familiar with creating and configuring new item types and their fields. This article will cover the definitions of the Item Type Field settings. For more information regarding best practices for creating and configuring a new item type, see here . Order: The numerical order in which the fields of the item will appear. This...

Janessa's profile image


Discussion Thread 3
Review Center Administration on project level

Focus Search - Review Center Administration on project

Katja's profile image

Discussion Thread 10
Some "Editor Templates" will not delete in the administration pane.

Focus Search - in the administration pane

Daniel's profile image

Discussion Thread 8
enterprise administration should be able to restore one single project

Focus Search - enterprise administration should be

Katja's profile image

Discussion Thread 2
user maintenance is not nice: administration needs improvements

Focus Search - : administration needs improvements

Katja's profile image

Discussion Thread 9
How have you organized you Jama administration in your company?

Focus Search - administration in your company?

Anna's profile image


Discussion Thread 5
Project Category Field

Alistair's profile image

Discussion Thread 1
Add Role to Administer Users

Lisa's profile image

Discussion Thread 2
Add a Role to Administer Users

Lisa's profile image

Discussion Thread 4
Role to Administer Users

Lisa's profile image

Discussion Thread 2
Track Changes in Admin Window

Phil's profile image

Discussion Thread 10
Regarding creating the widget for Issues by Application

Gayatri's profile image

Discussion Thread 3
Create custom component in JAMA

Sawsan's profile image

Blog Entry
Tips for creating Pick Lists

Pick Lists can generate a lot of data very quickly so keeping a few things in mind while creating them will make them much more efficient. To read about how to create a Pick List please refer to this article on the community . Pick Lists should be limited to no more than 50 selectable items. While going over this limit won't cause any immediate issues you should consider the usability and...


Blog Entry
How to create project groups when "Allow Project Managers to set project permissions" is false.

There are many organizations that disable the ability for Project Managers to add User Groups or set project permissions. These settings are located in Root > System Properties > General Properties . There are still times when an Organization has the need to create project-specific User Groups while this setting is disabled. In this case, an Organization Administrator has...


Blog Entry
How Releases Work

Releases are a great way to organize the delivery of a product, and Jama allows for a great deal of configuration. Note that a Release exists on the Project level so it cannot be used with an embedded filter or reused to another Project. Users can, however, create a filter based on whether the criteria is or is not within a Release. If you need to use an embedded filter with your Releases, ...


Blog Entry
Introduction to Permissions

Permissions in Jama are customizable to fit your organization’s needs; they can be tailored at as large of a scale as the organization level, down to a specific set within a project. You can set specific permissions for one user, or create a User Group with its own permissions. However, depending on the size of your Jama user base it will likely make more sense to set up User Groups in a...


Blog Entry
Crowd SSO FAQ

Crowd provides single sign-on (SSO) across a number of applications. This means that users can log in just once to access different applications without having to log in to each one individually. This article will take you through the basic information needed to incorporate Crowd with your Jama instance. If you would like more information about Crowd and where to get it please visit ...


Discussion Thread 4
Edit stream template in Jama Stream notification email


Blog Entry
User import plugin

The User Import Plugin can be used to ease the pain of adding multiple users in Jama at once. This is intended to save Administrators time and energy when setting up their Jama instance. However, the plugin and user list must be configured specifically or the import will fail. Configure the Plugin 1. Navigate to the Admin Panel > Plugins > Add Entry 2. Create the plugin...


Discussion Thread 1
Audit Trail of User accesses and actionns

Phil's profile image

Discussion Thread 3
Apply new .rli file

sindhu's profile image

Discussion Thread 7
Multiple Select Pick List

Steven's profile image

Discussion Thread 4
Configuring set of item types

Rajmohan's profile image

Discussion Thread 5
Deleting Sets and Folders

Alicia's profile image

Discussion Thread 4
Accessing Shared Mailboxes in Office 365 with IMAP

Trevor's profile image

Discussion Thread 2
Possible to block item creation yet allow editing?

George's profile image

Discussion Thread 7
User Report with Duration

Arumit's profile image

Discussion Thread 2
Any way to create a second text item type?

Mary's profile image

Discussion Thread 4
"Remember Me" at logon doesn't work

Kevin's profile image

Discussion Thread 3
How to remove 'name' field in the item

Thomas's profile image


Discussion Thread 2
Path field for item is empty

Rajmohan's profile image

Discussion Thread 2
What is a best practice for DB maintenance?

Vladimir's profile image

Discussion Thread 6
Release View not showing Unassigned

Tigger's profile image

Discussion Thread 8
Facing problem for Jama UI automation


Discussion Thread 4
How to reuse a field from one item in another one?

Vladimir's profile image

Discussion Thread 2
Session Timeout

Mike's profile image

Discussion Thread 2
Some basic questions on setup

Focus Search - Jama: Administration Best Practices

Michael's profile image

Discussion Thread 9
Change a set of items to a different name and key

Ken's profile image

Blog Entry
Jama Release Versioning Scheme

Announcement: Starting with the next on-premises release of Jama Software, we are moving to a new release versioning scheme. All Jama releases — both hosted and on-premises — will follow the release versioning scheme described below. Jama releases will follow an X.Y.Z versioning scheme, where X refers to a Major version, Y refers to a Minor version and Z refers to an off...

Maarika's profile image

Blog Entry
How to use permissions to limit visibility of items based on status

Although there is no automated way to toggle the visibility/invisibility of items for a certain group of users based on the item’s status, it is possible to do this through a manual process if you are an Organization Admin. You can set items, sets, folders or components to be hidden from a certain User Group by removing the Read and Create/Edit rights via Admin > Permissions . As soon...

Carmen's profile image

Blog Entry
How to unlock items

Items can be locked in different ways: A user can lock their own items. Also, items are automatically locked while being edited. Items can be locked by other users. Items can be locked by workflow , also called a system lock. All Locked items show a Lock icon in the item's view. It is also possible to know who locked the item by hovering the mouse over the Edit option. The Edit ...

Carmen's profile image

Blog Entry
Selecting Add Rule Set button has no effect

Problem: On the Admin > Relationships page, the Add Rule Set button doesn’t work. Selecting the button seems to not do anything, but after navigating to a different page and back to Relationships an entry for “New Rule Set” appears. Explanation: This will happen if the host header in the HTTP request does not match the hostname the user is using to connect to the Jama server....

Jason's profile image

Blog Entry
How Set Key and Item Type Key changes work

The Item Type Key allows you to identify an item's type through its Unique ID . The Set Key allows you to identify the type of the items within a set. The reason why items of the same type can have customized keys is so they can be differentiated through their IDs, for organization and reporting purposes. You can set a default Item Type Key under Admin > Item Types > Edit. This...

Carmen's profile image

Blog Entry
What happens when a field is deleted from an item type in admin console?

When deleting a field from an Item Type you must be mindful that the data from the field is deleted permanently. This loss of information will have an impact on any connector syncs that rely on the field, meaning that you will lose the sync data and item duplication will happen when you try to create the sync again. You will also have issues with filters that use the deleted field. ...

Gustavo's profile image