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How to narrow down your search results using the facets:
  • Articles about using, installing, and administering Jama will be in the Knowledge Base community.
  • Content about releases, webinars or product news will be in the Release Notes and Announcements community.
  • User questions about using Jama or bug reports will be in the Support community.
The search engine uses common functionality.
  • Boolean operators: AND in between terms will return results containing both terms; OR will return results containing either term.
  • Stemming: if you search for "review" it will return results for reviewing and reviewed.
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Blog Entry
Jama 8 FAQ

Jama 8 FAQ (Questions expand on click) Expand All Collapse All Can I use my Jama 2015.x license on Jama 8.x?...Can I install Jama 8 on it?...Can I pull a database container and connect Jama 8 to it?


Blog Entry
Adding SSL Certificates in Jama 8+

The Jama application server is capable of using SSL certificates in several ways. HTTPS for admin console When installing version 8.x, the first certificate you can add is the one for the connection with the admin console. Here you can either use a Self-Signed Certificate or provide your own custom SSL Certificate. In the case of your own...

Iris's profile image

Blog Entry
How to best restart Jama 8 and all its components (for Jama 8.x only)

A proper restart on all Jama 8 components can sometimes resolve issues


Blog Entry
Jama 8 Installation and Upgrade Troubleshooting Tips

If you encounter issues installing or upgrading Jama 8, walk through the checklist below before submitting a support ticket...Best Practices Does the Jama application server meet the specifications for Jama 8?...Are you pointing an existing Jama 8 environment to a new database?

Jamal's profile image

Blog Entry
Upgrading to Jama 8.x One Pager

Jama 8 Upgrade Process and Overview This is designed to offer you a quick One Pager on upgrading your Jama on-premises software from a Pre-Jama 8 to a Jama 8.x environment. WHY UPGRADE TO JAMA 8?...See the latest release notes for Jama 8 functionality and bug fixes.


Blog Entry
The quick guide to installing Jama 8

If you want to do a fresh install of Jama 8.x or you are upgrading from an older version of Jama, this is your quick guide to get installation started with Jama 8.x. ...Jama 8.x runs on Linux only, which means Windows is no longer supported


Blog Entry
Steps to take before an upgrade in Jama 8+

Note: This article was written for versions 8.0 and above. For steps on upgrading a version prior to 8.0, please see this article . Start by reading our system requirements and supported software guides. If, after reading our upgrade guide, you are unsure of how to proceed, you can schedule a pre-upgrade consultation with support by logging a ticket . For best availability from...

Iris's profile image

Blog Entry
Applying a license file or syncing an updated license in Jama 8

Applying a new license within your Jama 8.x instance is a different process than in previous versions...New installations of Jama 8.x or channel change To apply a new license, perform the following steps: Receive the new .rli license file from Jama (through a request/discussion with your account manager)


Blog Entry
Detailed Technical Information for IT Administrators and Security Officers

Summary Docker-Engine is the main dependency for running Jama. Our orchestration tool, Replicated , also depends on it. Using the internet installation method, Docker-Engine is installed along with any dependencies needed. For air gapped installations, Docker-Engine will need to be installed manually and dependencies are also needed for a successful installation. Details Docker-Engine ...

Steve's profile image

Blog Entry
Jama 8.0.2 now available for production use

Hi beta participants. Thanks again for taking part in the beta program, it has been very helpful to hear your feedback. I wanted to make sure you saw the announcement that the production version of 8.0.2 is now available . Head to the link to get the final details on how to roll the latest version of Jama over to your production environment. NOTE : Please continue to use the beta version...

Paul's profile image

Blog Entry
Report templates and other files made by community members for community members

Plugins (on-premises, pre-Jama 8.x use only) Relationship Plugin, created by Harald Hotz-Behofsits


Blog Entry
2015.5 Supported Software (including 2015.2, 2015.3, and 2015.4)

Effective February 1, 2017, Jama 2015.2-2015.5 is no longer fully supported. We will provide best effort support . The following is a list of supported software for the latest Jama release prior to the new deployment model , 2015.2, 2015.3, 2015.4, or 2015.5. Customers running 2015.1 can find the supported software and configurations on the community . If you are using an earlier...


Blog Entry
Jama On-Premises System Requirement Updates

The next on-premises release of Jama is targeted for the second quarter of 2016. We will be delivering new features and functionality as well as a modernized, simplified installation process. As part of this release, we have an important change that we want to make you well aware and give you proper time to make the necessary adjustments. Beginning with this release, customers using Jama...

Paul's profile image

Blog Entry
Red X for images or attachments in a Word Export

Note that step 2 is not applicable if you are using Jama 8.x. 1

Jama's profile image

Blog Entry
Supported image and attachment file types in Jama

If you are using on-premises Jama 8.x (On-Premises) , you can add allowed file types in the root menu, as described here


Blog Entry
Updated version of Admin Console (Replicated)

Our vendor Replicated has made a new version available of the Admin Console, that resolves some issues when making (large) snapshots. Instructions to update are in the Help, e.g. t his page After installing this update you would expect to see the following versions: Replicated 1.2.115 (updated), Replicated UI 1.2.68 (unchanged) (found under Support ) Replicated agent 1.2.46 ...

Sander's profile image

Blog Entry
Supported Software for Jama Connect Standard 8.42

Internet Explorer 11* Edge Chromium Firefox** Firefox ESR (as of Jama 8.10) Google Chrome** Safari** *Note that IE is not supported with the Admin Console in on-premises installations of Jama 8.x using versions of Replicated < 2.4.0

Chloe's profile image

Blog Entry
How to Set up Review Center and Organization Workflow

The Workflow functionality maps out the lifespan of an item by establishing transition rules for changes in the item's status. There are two types of workflows: Organization and Review Center . Organization Workflows can be modified and customized on a Project by Project basis. These two workflow functionalities are not compatible . If you have enabled Organization Workflow, Review...


Blog Entry
Express Channel

Internet Explorer 11* Edge as of Jama 8.14 Firefox** Firefox ESR as of Jama 8.10 Google Chrome** Safari** *Note that IE is not supported with the Admin Console in on-premises installations of Jama 8.x using versions of Replicated < 2.4.0


Blog Entry
Jama Connect Self-Hosted/Standard Environment Requirements and Supported Software for v8.X - 8.36

Internet Explorer 11* Edge (as of Jama 8.14) Firefox** Firefox ESR as of Jama 8.10 Google Chrome** Safari** *Note that IE is not supported with the Admin Console in on-premises installations of Jama 8.x using versions of Replicated < 2.4.0


Blog Entry
BIRT and Velocity custom reports created by our Services team available for your Jama instances (community reports)

In partnership with Jama's Consulting team, we'd like to offer some custom reports, including usage reports, for our customers. These reports were written with BIRT or Velocity, so if you are an on-premises customer and have experience with the appropriate platform, you can manipulate them to suit your needs. Please note that these reports come as-is. Customer Care limits the support of...


Blog Entry
New On-Premises Deployment Model - FAQ

We do allow certain customization in Jama 8 based on the input our customers provided to us e.g. changing email templates.