Top Resources

Top requested tutorials and content

Jama Events and Training Webinars

Visit HERE to find the Jama Software team at upcoming virtual events in the U.S. and Europe.

Reporting and Exporting in Jama

Word Template Easy Start Guide
Introduction to Advanced Reporting (BIRT and Velocity)
Developing Advanced Reports for a hosted Jama environment
Advanced Reporting User Guide
Optional Reports for use in Jama (developed by Jama consultants)
Note: You can access the database schema by logging in and visiting the Customers-only library.

Optimizing Performance of Jama

Using the System Health Report to optimize Jama
Recommendations for System Admins

Troubleshooting in Jama

Troubleshooting an Outage in Jama 8.0 and Up

Using Jama's REST API

Connecting Jama to your automated testing tool
Uploading and Downloading Attachments

FAQs

Review Center FAQ
Test Management FAQ
Reuse & Sync FAQ

Recommended reads for new users

Wondering what Jama can do?

• Watch the Getting Started videos.

Rolling out Jama?

• Why your rollout strategy must put people first
• Using Jama as an Agile Team
• Jama online user guide (current on-premises version)
• Jama downloadable user guides (includes older versions)

New to using Jama?

• How to use Round Trip to update your items
• Ask Jama sessions go in-depth into Jama features and functionality

New to administering Jama?

Here are some posts that cover the admin side of Jama.

• License types & best practices
• Best practices for creating & configuring new item types
• Introduction to indexing in Jama
• Introduction to Permissions
• Licenses: How to Renew and Upgrade

Curious about Jama's processes?

Here's how you can expect to work with Jama and its teams.

• Jama's defect fixing process
• How we work with your feature requests
• Named Support contacts