Character limit on a Text Box field

Khuemy Nguyen

It appears that the Text Box field is limit to 255 characters.  Where can I increase the limit size for the Text field?  We do not want to use Rich Text.  Thanks,

Khuemy

Decoteau Wilkerson

Hi Khuemy,

Thanks for reaching out! A custom Text Field has a 255 character limit. However, the custom Text Box with Text Box controls field should have a much higher character limit. Can you confirm if your field is a Text Field or Text Box?

Example: 


Note, I've dug in to see if I could find more on the limit for characters in Rich Text and Text Box fields and came across this: 

Suggested Rich Text Character Limit: approx. 2,097,152 characters (2Mb).
Suggested Text Box Character Limit: 2,097,152 characters (2Mb). 

2Mb is roughly 500 pages of text, so the limit is quite high. If you do find yourself switching to a Text Box (or Rich Text) Field and find yourself approaching those limits,  we would recommend adding a text file as an attachment or breaking it up into sub-items. 

Please let me know if you have any questions.

Khuemy Nguyen

Thank you, Decoteau, for your quick response.  

In my custom item type, the data saves in the default Name (text field) happens to be bigger than 255 chars.  Therefore, Jama truncated the data during the import.  In the project Explorer, by default the value of the Name field is displayed there.  Can this be changed to another field?   

1. If yes would be good, I can create a Text Box field to hold my data and configure it to display in the project Explorer.
2. If no, can the default Name field be calculated?  for example, the value for the default name field is populated with value(s) of one or two other required fields?

I'm looking for options, any suggestion is greatly appreciated.  Thanks,

Decoteau Wilkerson

Hi Khuemy, 

That built-in Name Field is a Unique Field that cannot be edited or changed to a different item type. 

However, you can create a new, custom Text Box Field. Then, you could import your larger number of characters to the new custom field (where data won't get cut off.) 

Let me know if you have any questions. 

Khuemy Nguyen

Yes, Decoteau.  My plan is to create a custom Text Box/Text Box control field for this data.  The reason I chose to store the data the Name field was because it shows up on the project Explorer.  Can I pick another field to display in the project Explorer?  Thanks,

Decoteau Wilkerson

Hi Khuemy, 

There isn't a way to customize the Project Explorer Tree to display an alternative field. It will automatically display the built-in name field. I'm sharing a link that shows the ways in which you can customer the Explorer Tree: HERE 

I'd like to suggest a workaround for you. If you view your entire Project in List View, you can configure your fields to display your new custom Text Box. Then, you can drag that field/column in whichever order you prefer. Configuring fields is an option for Projects Reading View, List View, or Trace View. You learn more HERE. 

I hope that helps!

Anuja Harpale

Hi Decoteau,

I am a new user of Jama Connect and I am in the process of configuring item types. I noticed as well that only the "Name" field of any item is visible in the project explorer tree, and due to the restrictive 255 character limit, it is relegated to fields that are not important or expected to contain much data. What is the work around for the project explorer tree displaying the field of choice? The link in your response is broken. 

Thanks,

Anuja

------------------------------
Anuja Harpale
------------------------------
-------------------------------------------
Original Message:
Sent: 07-22-2021 09:13
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy, 

There isn't a way to customize the Project Explorer Tree to display an alternative field. It will automatically display the built-in name field. I'm sharing a link that shows the ways in which you can customer the Explorer Tree: HERE 

I'd like to suggest a workaround for you. If you view your entire Project in List View, you can configure your fields to display your new custom Text Box. Then, you can drag that field/column in whichever order you prefer. Configuring fields is an option for Projects Reading View, List View, or Trace View. You learn more HERE. 

I hope that helps!

------------------------------
Decoteau Wilkerson
Jama Software
OR
------------------------------

Original Message:
Sent: 07-21-2021 12:43
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

Yes, Decoteau.  My plan is to create a custom Text Box/Text Box control field for this data.  The reason I chose to store the data the Name field was because it shows up on the project Explorer.  Can I pick another field to display in the project Explorer?  Thanks,



------------------------------
Khuemy Nguyen
Soliel
Vienna VA

Original Message:
Sent: 07-20-2021 16:01
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy,

That built-in Name Field is a Unique Field that cannot be edited or changed to a different item type.

However, you can create a new, custom Text Box Field. Then, you could import your larger number of characters to the new custom field (where data won't get cut off.)

Let me know if you have any questions.



------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 07-20-2021 14:33
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

Thank you, Decoteau, for your quick response.

In my custom item type, the data saves in the default Name (text field) happens to be bigger than 255 chars.  Therefore, Jama truncated the data during the import.  In the project Explorer, by default the value of the Name field is displayed there.  Can this be changed to another field?

1. If yes would be good, I can create a Text Box field to hold my data and configure it to display in the project Explorer.
2. If no, can the default Name field be calculated?  for example, the value for the default name field is populated with value(s) of one or two other required fields?

I'm looking for options, any suggestion is greatly appreciated.  Thanks,

------------------------------
Khuemy Nguyen
Soliel
Vienna VA

Original Message:
Sent: 07-20-2021 11:45
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy,

Thanks for reaching out! A custom Text Field has a 255 character limit. However, the custom Text Box with Text Box controls field should have a much higher character limit. Can you confirm if your field is a Text Field or Text Box?

Example: 


Note, I've dug in to see if I could find more on the limit for characters in Rich Text and Text Box fields and came across this:

Suggested Rich Text Character Limit: approx. 2,097,152 characters (2Mb).
Suggested Text Box Character Limit: 2,097,152 characters (2Mb).

2Mb is roughly 500 pages of text, so the limit is quite high. If you do find yourself switching to a Text Box (or Rich Text) Field and find yourself approaching those limits,  we would recommend adding a text file as an attachment or breaking it up into sub-items.

Please let me know if you have any questions.

------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 07-20-2021 07:38
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

It appears that the Text Box field is limit to 255 characters.  Where can I increase the limit size for the Text field?  We do not want to use Rich Text.  Thanks,

Khuemy

------------------------------
Khuemy Nguyen
Soliel
Vienna VA
------------------------------

[Deleted User]

Hi Anuja, 

You can find information on how to customize the Explorer Tree HERE and how to configure fields HERE.

Due to the age of this thread, I'm going to close it out but, if you have any further questions or need additional guidance after reviewing these resources, I'd recommend reaching out to the Jama Software Support by filing a ticket HERE. 

------------------------------
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 02-20-2024 13:25
From: Anuja Harpale
Subject: Character limit on a Text Box field

Hi Decoteau,

I am a new user of Jama Connect and I am in the process of configuring item types. I noticed as well that only the "Name" field of any item is visible in the project explorer tree, and due to the restrictive 255 character limit, it is relegated to fields that are not important or expected to contain much data. What is the work around for the project explorer tree displaying the field of choice? The link in your response is broken. 

Thanks,

Anuja

------------------------------
Anuja Harpale
------------------------------

Original Message:
Sent: 07-22-2021 09:13
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy, 

There isn't a way to customize the Project Explorer Tree to display an alternative field. It will automatically display the built-in name field. I'm sharing a link that shows the ways in which you can customer the Explorer Tree: HERE 

I'd like to suggest a workaround for you. If you view your entire Project in List View, you can configure your fields to display your new custom Text Box. Then, you can drag that field/column in whichever order you prefer. Configuring fields is an option for Projects Reading View, List View, or Trace View. You learn more HERE. 

I hope that helps!

------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 07-21-2021 12:43
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

Yes, Decoteau.  My plan is to create a custom Text Box/Text Box control field for this data.  The reason I chose to store the data the Name field was because it shows up on the project Explorer.  Can I pick another field to display in the project Explorer?  Thanks,



------------------------------
Khuemy Nguyen
Soliel
Vienna VA

Original Message:
Sent: 07-20-2021 16:01
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy,

That built-in Name Field is a Unique Field that cannot be edited or changed to a different item type.

However, you can create a new, custom Text Box Field. Then, you could import your larger number of characters to the new custom field (where data won't get cut off.)

Let me know if you have any questions.



------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 07-20-2021 14:33
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

Thank you, Decoteau, for your quick response.

In my custom item type, the data saves in the default Name (text field) happens to be bigger than 255 chars.  Therefore, Jama truncated the data during the import.  In the project Explorer, by default the value of the Name field is displayed there.  Can this be changed to another field?

1. If yes would be good, I can create a Text Box field to hold my data and configure it to display in the project Explorer.
2. If no, can the default Name field be calculated?  for example, the value for the default name field is populated with value(s) of one or two other required fields?

I'm looking for options, any suggestion is greatly appreciated.  Thanks,

------------------------------
Khuemy Nguyen
Soliel
Vienna VA

Original Message:
Sent: 07-20-2021 11:45
From: Decoteau Wilkerson
Subject: Character limit on a Text Box field

Hi Khuemy,

Thanks for reaching out! A custom Text Field has a 255 character limit. However, the custom Text Box with Text Box controls field should have a much higher character limit. Can you confirm if your field is a Text Field or Text Box?

Example: 


Note, I've dug in to see if I could find more on the limit for characters in Rich Text and Text Box fields and came across this:

Suggested Rich Text Character Limit: approx. 2,097,152 characters (2Mb).
Suggested Text Box Character Limit: 2,097,152 characters (2Mb).

2Mb is roughly 500 pages of text, so the limit is quite high. If you do find yourself switching to a Text Box (or Rich Text) Field and find yourself approaching those limits,  we would recommend adding a text file as an attachment or breaking it up into sub-items.

Please let me know if you have any questions.

------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 07-20-2021 07:38
From: Khuemy Nguyen
Subject: Character limit on a Text Box field

It appears that the Text Box field is limit to 255 characters.  Where can I increase the limit size for the Text field?  We do not want to use Rich Text.  Thanks,

Khuemy

------------------------------
Khuemy Nguyen
Soliel
Vienna VA
------------------------------