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How to Get the Most Out of the Jama Software Support Portal
Get the Answers You Need—Fast! The Jama Software Support Portal is your go-to resource for quick answers, troubleshooting, and expert solutions. With over 800 knowledge base articles, intuitive search, and organized categories, finding the correct information has never been easier. Need personalized help? Named Support…
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Product Idea Process
You've found the Ideation Community, searched for possibilities, and suggested an idea to help Jama Software work better for you. What comes next? Now that your idea has been submitted, it is automatically open for the community voting process. This will be the time to add further documentation and garner discussion and…
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Microsoft Exchange's Use of Basic Authentication Affecting Self-hosted Customers
Jama Software is aware of Microsoft Exchange's upcoming retirement of using Basic authentication for SMTP affecting our self hosted customers. This will be handled similar to Microsoft Exchange's retirement of Basic authentication for IMAP in Dec of 2022. The update will be included in the upcoming spring release currently…
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Acceptable Use Policy Update
Jama Connect customers, please take notice that Jama Software has updated its Acceptable Use Policy, located at https://www.jamasoftware.com/legal. Compliance with the Acceptable Use Policy is required under your agreement with Jama Software. If you have any questions or concerns about this updated policy, please feel free…
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Access to paid-for community content
Audience: Jama Software® customers who have purchased industry-specific frameworks, data exchange, Jama Connect Interchange™, Functional Safety Kit (FSK), and Jama Validation Kit (JVK). Products Applicable: Jama Connect®, Jama Connect Interchange™, Data Exchange Use Case Access to paid-for community content for Jama…
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Shared Responsibility Model for Jama Software® and Jama Connect® Cloud-hosted Customers
This document outlines the shared responsibilities between Jama Software® (as the cloud provider) and our customers regarding security, application management, and data within our cloud-based web applications. We use Amazon Web Services (AWS) for our infrastructure to ensure a secure and dependable platform. Jama Software®…
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Permissions Problem: Unable to access content/videos - Jama Software® User Community
Author: Amanda Jennewein Date: August 1, 2024 Audience: Jama Software® User Community Environmental details: Jama Software® User Community Summary Registering as a Jama Software® User Community member and being approved but unable to access content indicates a permissions issue. Pay attention to the lowest right corner of…
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Change to Self-hosted release schedule
We would like to make you aware that we are shifting the next self-hosted release from 9.13 to 9.17, with a target release date of October 30, 2024. This change was made to accommodate the scope of the release and resulting technology, performance and security benefits that it will deliver - along with release logistics…
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Jama Connect® Features in Five Videos
Jama Connect® provides a complete range of features that help optimize product development processes and enhance business success. By utilizing the powerful features offered by Jama Connect®, users can efficiently streamline workflows, reduce potential risks, and boost innovation, ultimately leading to business growth and…
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Register for Community Membership
Although viewing some resources in the Community without logging in is possible, most resources are only available to authenticated users. Therefore, we strongly recommend that all Jama Connect® users create a user account and log in to access the resources within the Community. To ensure our platform's security, users…
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Introducing Federated Search
When you search in the Jama Software® User Community, you'll find relevant content from our Jama Software® Support Knowledge base. 📝 NOTE: Whenever a search term is entered in the Search field, the suggestions list displays matches from within the community and the knowledge base, prioritizing community content over the…
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Jama Software® User Community Rules & Etiquette and Privacy Guidelines
Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation. By joining and using this Community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions, shared files,…
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need test cases
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Downgrading to 'Collaborator' license when all Creator (float) licenses are in use
Hi I'd like to propose a simple change that I think is logical and fair. We own X Creator (float) licenses. If someone logs in with a Creator (float) license but all licenses are in use, they are assigned a downgraded license. In particular, they are assigned a Reviewer license. My request is that, when this happens, they…
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Pop up a comment box window while changing workflow status from one to another
User Story: A comment window should pop-up when the workflow status of item is transitioned to deprecated state. We need the comment box for the following reasons: Users need to provide a valid commit message for marking the requirement as deprecated. We want to enforce user to write a reason for marking the requirement as…
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How can I report bugs in Jama?
I've found a bug in Jama. How can I report it to the developers?
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Batch Export Reviews | Reviews API
Would it be possible to export the reviews and comments from multiple reviews? Either as an excel, a zip of word files or multiple API calls? The reviews module would really beneft from some of these features that the projects module has.
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REST API documentation for patch_item()
Hi there, Where can I find complete documentation for the patch_item() method of the Python REST API? The documentation says I need to provide op, value and string parameters but doesn't actually list the valid ops anywhere. From searching around, I've found a couple values (replace/remove) but would guess there are more.…
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REST API for Review Center
Is this still on the road map? I remember hearing about it many years ago, but I am not aware of any progress on this. There is great interest and need for this in my organization. We do not need anything fancy, just some read-only GET apis to get the status of reviews. Currently this requires web-scraping, which is not…
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Password field with autocomplete enabled
Our security team has raised concern with the issue “Password field with autocomplete enabled”
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Out of the box User Groups
I am a new Admin to Jama and there was someone who was working on our cloud instance before I arrived and is now gone. Is there a "Company Wide" user group that comes OTB with Jama?
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Is there no way to perform a bulk synchronization of all items in a Set?
Dear ya'll, after spending a fair of time seeking this, I'm concluding there is no way to synchronize all items in a Set. Is that correct? This page seems to indicate that it is possible, but they ain't working for me (?):
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Where can the AutoOpen macro shown in "Ask Jama About Getting Information In and Out" video be found
This Word macro resizes images to page size.
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Examples of Jama export to Word Templates of various complexities
Could you point me to several examples of Word export Templates with various complexities that demonstrate different levels of capabilities? One of the struggle points is having images fit the page size.
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Apache POI XSSF with JAMA Connect Velocity
Anyone knows if the Apache POI XSSF features are available via JAMA Connect Velocity?
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Any limitations for the number of the fields
What is the limitation for the number of the fields that we can have in an item type? Is the performance affected from the number? I couldn't see anything in the documentations. Thank you
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The Best Ways to Configure Jama Connect for Complex Project Traceability
Hello Everyone, I'm utilising Jama Connect for a large-scale project, and I'm searching for tips on how to build up traceability as effectively and scalable as possible. Several teams from different disciplines—such as software development, systems engineering, and regulatory compliance—are working on our project, and each…