Jama Software® User Community Rules & Etiquette and Privacy Guidelines

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation.

By joining and using this Community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions, shared files, and content that is best for the medium. This is an excellent medium to solicit your peers' advice, benefit from their experience, and participate in an ongoing conversation. Questions should be directed to our Community Manager via the Contact Us link on this site.

Please take a moment to look at these essential guidelines. If you have questions, feel free to contact the member services department. To preserve an environment that encourages civil and fruitful dialogue, we reserve the right to suspend or terminate membership in this community for anyone violating these rules.

The Rules

  • Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and members; there’s no such thing as a stupid question.
  • Respect the purpose of the Community. Use the Community to share successes, challenges, constructive feedback, questions, and goals instead of your products or services. If you’ve found a product or service helpful, please share your experience with the group in a respectful way.
  • Please be sure to use caution when discussing products. Information posted on the discussion groups and in the libraries is available for all to see, and comments are subject to libel, slander, and antitrust laws.
  • All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.
  • Please be sure to respect intellectual property. Post content you have created or have permission to use and have properly attributed to the creator.
  • When you post items in our collaborative environment, please let me know if the item is unavailable for reuse. It’s also advisable to contact the owner of any material if you would like to reuse it.
  • Could you post your message or documents only to the most appropriate communities? This helps ensure all messages receive the best response by eliminating "noise."

Discussion Group Etiquette

  • State concisely the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
  • Send messages such as "thanks for the information" or "me, too" to individuals, not the entire list. Use the "Reply to Sender" link in every message.
  • Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you change email addresses, you must not remove yourself from the list and rejoin under your new email address. Change your settings.

The Legal Stuff

This site is provided as a service for the members of Jama Software. Jama Software is not responsible for the opinions and information posted on this site by others. We disclaim all warranties concerning information posted on this site, whether posted by Jama Software or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall Jama Software be liable for any special, indirect, or consequential damages or any damages resulting from loss of use, data, or profits arising out of or in connection with the use or performance of any information posted on this site.

Do not post defamatory, abusive, profane, threatening, offensive, or illegal materials. Do not post any information or other material protected by copyright without the copyright owner's permission. By posting material, the posting party warrants and represents that he or she owns the copyright concerning such material or has received permission from the copyright owner. In addition, the posting party grants Jama Software and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to restrict free trade illegally. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

Jama Software® does not actively monitor the site for inappropriate postings or independently undertake editorial control. However, if any inappropriate posting is brought to the attention of Jama Software®, we will take all appropriate action.

Jama Software® reserves the right to terminate access to users who do not abide by these guidelines.

Privacy Policy

Any personal information you provide to us, including and similar to your name, address, telephone number, and e-mail address, will not be released, sold, or rented to any entities or individuals outside our organization except as noted below.

With Whom Do We Share the Personal Information We Collect Through This Site:

Our Service Providers

We may share your personal information with companies (including our affiliates) that perform services on our behalf, such as companies that help process credit card payments. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf. 

Business Transfers

Your personal information may be transferred to another entity (an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution, or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy. 

Government and Legal Disclosures 

We may disclose the personal information we collect through this Site when we, in good faith, believe disclosure is appropriate to comply with the law (or court order or subpoena), to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.

External Sites

We are not responsible for the content of external internet sites. Please read the privacy policy of external sites before disclosing any personal information.

Cookies

A "cookie" is a small data text file placed in your browser that allows us to recognize you each time you visit this site (personalization, etc.). Cookies contain no personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as news feeds.

Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through our site have separate data and privacy practices independent of our own. We don't take responsibility or liability for their policies or actions. Don't hesitate to contact those vendors and others directly if you have any questions about their privacy policies. For any other information, don't hesitate to contact us using the Contact Us page.

Amanda Jennewein She/Her/Hers
Head of Support
Jama Software®