How to @mention a User Group in Comment Stream
Mary Oatfield
Member Posts: 2
We are interested sending comment stream messages from items to a Jama user group. The comment stream field indicates a comment can be added to a person, group, project, item etc., but when typing @ with 2 characters, the different types available are People, Items or Invite. User groups don't appear as an option.
We have been utilizing user groups for notification emails in workflows, but we've identified a situation now that requires the ability to generate a comment stream message directed to user groups. Is this functionality available, and if so, please describe the procedure.
Thank you,
We have been utilizing user groups for notification emails in workflows, but we've identified a situation now that requires the ability to generate a comment stream message directed to user groups. Is this functionality available, and if so, please describe the procedure.
Thank you,
Mary Oatfield
Providence Health Plan
Beaverton Oregon
Providence Health Plan
Beaverton Oregon
0
Comments
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HI Mary,
it works in my case (comment widget from single item view). At a first trial I get proposed People, Groups, Projects.
Maybe you have a permission issue here.
Try to do the same directly in the stream and compare.
Best regards,Alessandro
Systems Engineer
SICK AG0 -
Thank you Alessandro! It was a permissions issue; after granting the user group read/write permission to the project, I'm now able to see it in the @mention list.
Thank you again,
Mary
Mary Oatfield
Providence Health Plan
Beaverton Oregon0