How to @mention a User Group in Comment Stream

Mary Oatfield
Mary Oatfield Member Posts: 2
edited March 13 in Peer-to-Peer Support Forum
We are interested sending comment stream messages from items to a Jama user group.  The comment stream field indicates a comment can be added to a person, group, project, item etc., but when typing @ with 2 characters, the different types available are People, Items or Invite.  User groups don't appear as an option.

We have been utilizing user groups for notification emails in workflows, but we've identified a situation now that requires the ability to generate a comment stream message directed to user groups.  Is this functionality available, and if so, please describe the procedure.

Thank you,
Mary Oatfield
Providence Health Plan
Beaverton Oregon

Comments

  • Alessandro Valli
    Alessandro Valli Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 787
    edited September 2022
    HI Mary,
    it works in my case (comment widget from single item view). At a first trial I get proposed People, Groups, Projects. 
    Maybe you have a permission issue here.
    Try to do the same directly in the stream and compare.
    Best regards,
    Alessandro
    Systems Engineer
    SICK AG
  • Mary Oatfield
    Mary Oatfield Member Posts: 2
    edited September 2022

    Thank you Alessandro! It was a permissions issue; after granting the user group read/write permission to the project, I'm now able to see it in the @mention list.

     

    Thank you again,

    Mary

     

    Mary Oatfield
    Providence Health Plan
    Beaverton Oregon

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