CSV from traceview with weird characters

Diego Negron
Diego Negron Member Posts: 3
Hi,

I have been using the traceview option to export data from Jama towards a CSV. 
However, even if the data is inserted correctly in every item in Jama, the CSV(raw file produced from Jama), outputs the following weird characters(see image below). 
image
I have already tried changing the encoding in excel by first converting the CSV into a xls file, but I wasnt succesfull.
Since, the CSV is the raw file, I might be tempted to think that Jama is producing these weird characters...
Did anyone had a similar issue? If so, how did you solved this?
Note that my project is in French and we have accents.


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Diego
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Comments

  • Jeff Abbott
    Jeff Abbott Member, Data Exchange Posts: 31
    edited January 2023

    That is because Excel CSVs are not UTF8 or CSV compliant. There are characters, typically single 'quotes' and double "quotes" that are non standard.  You can do a find and replace to fix that in Excel.

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    Jeff Abbott
    Leidos
    Orlando FL
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    -------------------------------------------
    Original Message:
    Sent: 01-23-2023 06:22
    From: Diego Negron
    Subject: CSV from traceview with weird characters

    Hi,

    I have been using the traceview option to export data from Jama towards a CSV. 
    However, even if the data is inserted correctly in every item in Jama, the CSV(raw file produced from Jama), outputs the following weird characters(see image below). 
    image
    I have already tried changing the encoding in excel by first converting the CSV into a xls file, but I wasnt succesfull.
    Since, the CSV is the raw file, I might be tempted to think that Jama is producing these weird characters...
    Did anyone had a similar issue? If so, how did you solved this?
    Note that my project is in French and we have accents.


    ------------------------------
    Diego
    ------------------------------