Velocity Report Attachments Missing in Reports by User
I have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.
I'm scratching my head on this one.
------------------------------Jeff Abbott
Leidos
Orlando FL
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Comments
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Hi Jeff,
Are the handful of images showing for non-admin users the exact same images for each non-admin user? Are the images visible only to admin users in the Velocity report visible to both admin and to non-admin users in Jama Connect?
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Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
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Original Message:
Sent: 01-30-2023 11:45
From: Jeff Abbott
Subject: Velocity Report Attachments Missing in Reports by UserI have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.
I'm scratching my head on this one.
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Jeff Abbott
Leidos
Orlando FL
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0 -
Hi Jeff,
please check out in Jama where the images are - I mean in which project
You can reuse items from project to project and the hyperlink to the images remains the same because of the originated attachments are in the original project. Maybe the non-admin users do not have access to the original project
Best regards,
Alessandro
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Alessandro
Systems Engineer
SICK AG
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Original Message:
Sent: 01-30-2023 11:45
From: Jeff Abbott
Subject: Velocity Report Attachments Missing in Reports by UserI have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.
I'm scratching my head on this one.
------------------------------
Jeff Abbott
Leidos
Orlando FL
------------------------------
Alessandro
Systems Engineer
SICK AG0