Velocity Report Attachments Missing in Reports by User

Jeff Abbott
Jeff Abbott Member, Data Exchange Posts: 31
edited March 13 in Peer-to-Peer Support Forum

I have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.

I'm scratching my head on this one.

------------------------------
Jeff Abbott
Leidos
Orlando FL
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Comments

  • [Deleted User]
    [Deleted User] Posts: 152
    edited January 2023
    Hi Jeff, 

    Are the handful of images showing for non-admin users the exact same images for each non-admin user? Are the images visible only to admin users in the Velocity report visible to both admin and to non-admin users in Jama Connect?

    ------------------------------
    Carly Rossi // she/her
    Community Manager // Jama Software
    Portland, OR
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 01-30-2023 11:45
    From: Jeff Abbott
    Subject: Velocity Report Attachments Missing in Reports by User

    I have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.

    I'm scratching my head on this one.

    ------------------------------
    Jeff Abbott
    Leidos
    Orlando FL
    ------------------------------
  • Alessandro Valli
    Alessandro Valli Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 789
    edited January 2023
    Hi Jeff,

    please check out in Jama where the images are - I mean in which project
    You can reuse items from project to project and the hyperlink to the images remains the same because of the originated attachments are in the original project. Maybe the non-admin users do not have access to the original project

    Best regards,
    Alessandro

    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 01-30-2023 11:45
    From: Jeff Abbott
    Subject: Velocity Report Attachments Missing in Reports by User

    I have a velocity report that is generated in MS Word format. We have 167 figures. The report generates fine for admin users but only a handful of attachments show up from non-admin users. I have verified the figures are included/encoded into the document. They are all jpeg graphics.

    I'm scratching my head on this one.

    ------------------------------
    Jeff Abbott
    Leidos
    Orlando FL
    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG

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