How Attachments would be handled in context Reuse and Sync Items
Hi,
user reuses an Item having an attachment with Options
- Sync Item(s) and share Global ID
- include all tags, attachments, and links
As the result, user has two items, which are in sync and each of them has an attachment.
For one of these synced items, user adds another attachment. We notice with Jama Connect Version 8.74.1, it is not possible for user, through synchronisation feature, to sync the attachment to the other synced item.
Does it work as aspected? If Yes, would Jama consider to extend the Synchronisation feature to include synchronisation from attachments?
------------------------------Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
Comments
-
Hi Lien,
When the user tries syncing the attachment added to the first item to the other synced item, do they get any error messaging (and, if so, what does the message say)?
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 02-13-2023 01:24
From: Lien Bäcker
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi,
user reuses an Item having an attachment with Options
- Sync Item(s) and share Global ID
- include all tags, attachments, and links
As the result, user has two items, which are in sync and each of them has an attachment.
For one of these synced items, user adds another attachment. We notice with Jama Connect Version 8.74.1, it is not possible for user, through synchronisation feature, to sync the attachment to the other synced item.
Does it work as aspected? If Yes, would Jama consider to extend the Synchronisation feature to include synchronisation from attachments?
------------------------------
Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
0 -
Hi Carly,
How can user sync the attachements between 2 synchronized items?
An Example here:
I have 2 items
The tool prompts the status of synchronisiation as "In Sync"
Detailed Comparision View unter Project | Sync Items | Compare view does not give users any option to sync the attachment.
------------------------------
Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
-------------------------------------------
Original Message:
Sent: 02-15-2023 17:32
From: Carly Rossi
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi Lien,
When the user tries syncing the attachment added to the first item to the other synced item, do they get any error messaging (and, if so, what does the message say)?
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
Original Message:
Sent: 02-13-2023 01:24
From: Lien Bäcker
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi,
user reuses an Item having an attachment with Options
- Sync Item(s) and share Global ID
- include all tags, attachments, and links
As the result, user has two items, which are in sync and each of them has an attachment.
For one of these synced items, user adds another attachment. We notice with Jama Connect Version 8.74.1, it is not possible for user, through synchronisation feature, to sync the attachment to the other synced item.
Does it work as aspected? If Yes, would Jama consider to extend the Synchronisation feature to include synchronisation from attachments?
------------------------------
Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
0 -
Hi Lien,
When it comes to synchronization, something to keep in mind is that while the links to attachments are synchronized, the content in the attachment is not -- I wonder if that's what is happening here.
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 02-16-2023 03:01
From: Lien Bäcker
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi Carly,
How can user sync the attachements between 2 synchronized items?
An Example here:
I have 2 items
The tool prompts the status of synchronisiation as "In Sync"
Detailed Comparision View unter Project | Sync Items | Compare view does not give users any option to sync the attachment.
------------------------------
Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
Original Message:
Sent: 02-15-2023 17:32
From: Carly Rossi
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi Lien,
When the user tries syncing the attachment added to the first item to the other synced item, do they get any error messaging (and, if so, what does the message say)?
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
Original Message:
Sent: 02-13-2023 01:24
From: Lien Bäcker
Subject: How Attachments would be handled in context Reuse and Sync ItemsHi,
user reuses an Item having an attachment with Options
- Sync Item(s) and share Global ID
- include all tags, attachments, and links
As the result, user has two items, which are in sync and each of them has an attachment.
For one of these synced items, user adds another attachment. We notice with Jama Connect Version 8.74.1, it is not possible for user, through synchronisation feature, to sync the attachment to the other synced item.
Does it work as aspected? If Yes, would Jama consider to extend the Synchronisation feature to include synchronisation from attachments?
------------------------------
Lien Bäcker
Gira, Giersiepen GmbH & Co. KG
------------------------------
0
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