"Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point icon
Hi I just clicked the Join button for the "Knowledge Base" community...and was presented with the dialog below:
Note the triangle-exclamation-point icon...and nothing else. I tried click-drag selecting the area to its right to see if there was white-text-on-white-background. There doesn't appear to be any.
Whomever is in charge of that community might want to look into it...
Philip Schlesinger
Cryoport Systems, Inc.
Irvine CA
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Comments
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Hi Philip,
Thanks for the heads up! When you click on Yes Join the Community, does it allow you to, or do you receive an error?
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Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
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-------------------------------------------
Original Message:
Sent: 02-20-2023 16:53
From: Philip Schlesinger
Subject: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi I just clicked the Join button for the "Knowledge Base" community...and was presented with the dialog below:
Note the triangle-exclamation-point icon...and nothing else. I tried click-drag selecting the area to its right to see if there was white-text-on-white-background. There doesn't appear to be any.
Whomever is in charge of that community might want to look into it...
------------------------------
Philip Schlesinger
Cryoport Systems, Inc.
Irvine CA
------------------------------
0 -
Hi! Yes, I'm able to join the community...just shook my head when I saw the triangle-exclamation-point without any additional content...
Philip Schlesinger
Solution Architect – Core SystemsOffice: +1 (949) 681-2794
24/7/365 Support: +1 (949) 470-2305
Americas • EMEA • APAC
cryoport.comNOTE: UPCOMING PTO / Holidays:
- May 29, 2023: Memorial Day
- June 2 through June 14, 2023: PTO
- July 3 through July 7, 2023: PTO
The information contained in this e-mail message is privileged and confidential information and is intended only for the use of the individual and/or entity identified in the address of this message. If the reader of this message is not the intended recipient, or an employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this email is strictly prohibited. If you have received this communication in error, please notify us by return e-mail. In this circumstance, we request that you delete the original message from your system.
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Original Message:
Sent: 2/22/2023 1:19:00 PM
From: Carly Rossi
Subject: RE: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi Philip,
Thanks for the heads up! When you click on Yes Join the Community, does it allow you to, or do you receive an error?
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 02-20-2023 16:53
From: Philip Schlesinger
Subject: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi I just clicked the Join button for the "Knowledge Base" community...and was presented with the dialog below:
Note the triangle-exclamation-point icon...and nothing else. I tried click-drag selecting the area to its right to see if there was white-text-on-white-background. There doesn't appear to be any.
Whomever is in charge of that community might want to look into it...
------------------------------
Philip Schlesinger
Cryoport Systems, Inc.
Irvine CA
------------------------------
0 -
Got it, thanks for the clarification and glad you were able to join without issue!
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 02-22-2023 10:50
From: Philip Schlesinger
Subject: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi! Yes, I'm able to join the community...just shook my head when I saw the triangle-exclamation-point without any additional content...
Philip Schlesinger
Solution Architect – Core SystemsOffice: +1 (949) 681-2794
24/7/365 Support: +1 (949) 470-2305
Americas • EMEA • APAC
cryoport.comNOTE: UPCOMING PTO / Holidays:
- May 29, 2023: Memorial Day
- June 2 through June 14, 2023: PTO
- July 3 through July 7, 2023: PTO
The information contained in this e-mail message is privileged and confidential information and is intended only for the use of the individual and/or entity identified in the address of this message. If the reader of this message is not the intended recipient, or an employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this email is strictly prohibited. If you have received this communication in error, please notify us by return e-mail. In this circumstance, we request that you delete the original message from your system.
Original Message:
Sent: 2/22/2023 1:19:00 PM
From: Carly Rossi
Subject: RE: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi Philip,
Thanks for the heads up! When you click on Yes Join the Community, does it allow you to, or do you receive an error?
------------------------------
Carly Rossi // she/her
Community Manager // Jama Software
Portland, OR
------------------------------
Original Message:
Sent: 02-20-2023 16:53
From: Philip Schlesinger
Subject: "Knowledge Base" community's join dialog is empty except for a triangle-exclamation-point iconHi I just clicked the Join button for the "Knowledge Base" community...and was presented with the dialog below:
Note the triangle-exclamation-point icon...and nothing else. I tried click-drag selecting the area to its right to see if there was white-text-on-white-background. There doesn't appear to be any.
Whomever is in charge of that community might want to look into it...
------------------------------
Philip Schlesinger
Cryoport Systems, Inc.
Irvine CA
------------------------------
0
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