How to open the same page after Jama automatically logs you out (timeout) or browser reboot
After a Jama session timeout or browser reboot that re-opens all webpages, after I login to Jama again I get this error:
Is there a way I can have Jama re-open the page I was on before?
Thank You,
Charlotte Dyck
------------------------------
Comments
-
Hi Charlotte,
------------------------------
Does this happen every time your session times out (or your browser restarts) and, if so, is this a recent change?
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 05-12-2023 06:17
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootAfter a Jama session timeout or browser reboot that re-opens all webpages, after I login to Jama again I get this error:
------------------------------
Is there a way I can have Jama re-open the page I was on before?
Thank You,
Charlotte Dyck
------------------------------
0 -
Hi Carly,
------------------------------
I am encountering this more frequently than before.
A few weeks ago, I feel like it used to only happen when my browser rebooted but recently it's been happening intermittently even when I know my browser stayed open.
Sometimes I get a 'refresh' dialogue box which does allow me to get to the same Jama page, but I've only seen this on one-page occurrence in the last two weeks whereas I've seen the Jama error countless times in the last two weeks.
Regards,
Charlotte
Charlotte Dyck
ON
------------------------------
-------------------------------------------
Original Message:
Sent: 05-15-2023 12:33
From: Carly Rossi
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootHi Charlotte,
------------------------------
Does this happen every time your session times out (or your browser restarts) and, if so, is this a recent change?
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
------------------------------
Original Message:
Sent: 05-12-2023 06:17
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootAfter a Jama session timeout or browser reboot that re-opens all webpages, after I login to Jama again I get this error:
------------------------------
Is there a way I can have Jama re-open the page I was on before?
Thank You,
Charlotte Dyck
------------------------------
0 -
Thank you for clarifying that, Charlotte! At this point, I think it'd be worth connecting with our Support team on this one -- you can file a ticket via our Support page HERE (please include a link to this thread in the ticket body, along with any other relevant information such as the type and version of Jama Connect that you're using).
------------------------------
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
------------------------------
-------------------------------------------
Original Message:
Sent: 05-16-2023 12:07
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootHi Carly,
------------------------------
I am encountering this more frequently than before.
A few weeks ago, I feel like it used to only happen when my browser rebooted but recently it's been happening intermittently even when I know my browser stayed open.
Sometimes I get a 'refresh' dialogue box which does allow me to get to the same Jama page, but I've only seen this on one-page occurrence in the last two weeks whereas I've seen the Jama error countless times in the last two weeks.
Regards,
Charlotte
Charlotte Dyck
ON
------------------------------
Original Message:
Sent: 05-15-2023 12:33
From: Carly Rossi
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootHi Charlotte,
------------------------------
Does this happen every time your session times out (or your browser restarts) and, if so, is this a recent change?
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
Original Message:
Sent: 05-12-2023 06:17
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootAfter a Jama session timeout or browser reboot that re-opens all webpages, after I login to Jama again I get this error:
------------------------------
Is there a way I can have Jama re-open the page I was on before?
Thank You,
Charlotte Dyck
------------------------------
0 -
Thanks Carly, ticket submitted (#70993).
------------------------------
Charlotte Dyck
ON
------------------------------
-------------------------------------------
Original Message:
Sent: 05-17-2023 16:19
From: Carly Rossi
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootThank you for clarifying that, Charlotte! At this point, I think it'd be worth connecting with our Support team on this one -- you can file a ticket via our Support page HERE (please include a link to this thread in the ticket body, along with any other relevant information such as the type and version of Jama Connect that you're using).
------------------------------
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
------------------------------
Original Message:
Sent: 05-16-2023 12:07
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootHi Carly,
------------------------------
I am encountering this more frequently than before.
A few weeks ago, I feel like it used to only happen when my browser rebooted but recently it's been happening intermittently even when I know my browser stayed open.
Sometimes I get a 'refresh' dialogue box which does allow me to get to the same Jama page, but I've only seen this on one-page occurrence in the last two weeks whereas I've seen the Jama error countless times in the last two weeks.
Regards,
Charlotte
Charlotte Dyck
ON
Original Message:
Sent: 05-15-2023 12:33
From: Carly Rossi
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootHi Charlotte,
------------------------------
Does this happen every time your session times out (or your browser restarts) and, if so, is this a recent change?
Carly Rossi // she/her/hers
Community Program Manager // Jama Software
Portland, OR
Original Message:
Sent: 05-12-2023 06:17
From: Charlotte Dyck
Subject: How to open the same page after Jama automatically logs you out (timeout) or browser rebootAfter a Jama session timeout or browser reboot that re-opens all webpages, after I login to Jama again I get this error:
------------------------------
Is there a way I can have Jama re-open the page I was on before?
Thank You,
Charlotte Dyck
------------------------------
0