Test Case Status

Samuel Kreuzer
Samuel Kreuzer Member Posts: 2
edited March 13 in Peer-to-Peer Support Forum

When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

Comments

  • [Deleted User]
    [Deleted User] Posts: 103
    edited July 2023

    You are correct that if there are no Test Runs for a given Test Case, the Test Case Status for the Test Case should be "Not Scheduled".   Just to double check, click on the Test Runs widget for the Test Case, and confirm that there are no other Test Runs for that Test Case.   If there are none, then please submit a ticket to Jama Customer Support, so they can find out why you are seeing this behavior.

    ------------------------------
    Geoffrey Clemm
    Jama Software
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

  • Lien Bäcker
    Lien Bäcker Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 83
    edited July 2023

    we observe the same behavior in 8.74.1 On Premise and 9.1.0 Cloud:  It isn't possible to change the Test Case Status for a Test Case back to "Not Scheduled", if there was once an associated Test Run being generated. Deleting Test Cycles and Test Runs, archiving und unarchiving test plans also don't help us.

    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

  • [Deleted User]
    [Deleted User] Posts: 152
    edited August 2023

    Hi Lien, 

    Just to confirm, when you go to the Test Runs widget for affected Test Case(s) when that behaviour persists, does it show any associated Test Runs? 

    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 07-31-2023 00:41
    From: Lien Bäcker
    Subject: Test Case Status

    we observe the same behavior in 8.74.1 On Premise and 9.1.0 Cloud:  It isn't possible to change the Test Case Status for a Test Case back to "Not Scheduled", if there was once an associated Test Run being generated. Deleting Test Cycles and Test Runs, archiving und unarchiving test plans also don't help us.

    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG
    ------------------------------

    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

  • Lien Bäcker
    Lien Bäcker Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 83
    edited August 2023

    Hi Carly,

    when I go to the Test Runs widget for affected Test Case(s) when that behaviour persists,no associated Test Run was shown. 

    I could reproduce this behavior also in Release 9.2.0 

    image


    This is a screenshot from the instance: https://gira-sandbox.jamacloud.com/ (being hosted by Jama Software)

    image
    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 08-10-2023 11:46
    From: Carly Rossi
    Subject: Test Case Status

    Hi Lien, 

    Just to confirm, when you go to the Test Runs widget for affected Test Case(s) when that behaviour persists, does it show any associated Test Runs? 



    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
    ------------------------------

    Original Message:
    Sent: 07-31-2023 00:41
    From: Lien Bäcker
    Subject: Test Case Status

    we observe the same behavior in 8.74.1 On Premise and 9.1.0 Cloud:  It isn't possible to change the Test Case Status for a Test Case back to "Not Scheduled", if there was once an associated Test Run being generated. Deleting Test Cycles and Test Runs, archiving und unarchiving test plans also don't help us.



    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG

    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

  • [Deleted User]
    [Deleted User] Posts: 152
    edited August 2023

    Thanks for confirming that, Lien! In that case, I'd second Geoffrey's recommendation to file a Support ticket so we can dig in deeper with you there (please include a link to this thread in the ticket request).

    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 08-11-2023 04:05
    From: Lien Bäcker
    Subject: Test Case Status

    Hi Carly,

    when I go to the Test Runs widget for affected Test Case(s) when that behaviour persists,no associated Test Run was shown. 

    I could reproduce this behavior also in Release 9.2.0 

    image


    This is a screenshot from the instance: https://gira-sandbox.jamacloud.com/ (being hosted by Jama Software)

    image
    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG
    ------------------------------

    Original Message:
    Sent: 08-10-2023 11:46
    From: Carly Rossi
    Subject: Test Case Status

    Hi Lien, 

    Just to confirm, when you go to the Test Runs widget for affected Test Case(s) when that behaviour persists, does it show any associated Test Runs? 



    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR

    Original Message:
    Sent: 07-31-2023 00:41
    From: Lien Bäcker
    Subject: Test Case Status

    we observe the same behavior in 8.74.1 On Premise and 9.1.0 Cloud:  It isn't possible to change the Test Case Status for a Test Case back to "Not Scheduled", if there was once an associated Test Run being generated. Deleting Test Cycles and Test Runs, archiving und unarchiving test plans also don't help us.



    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG

    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

  • Harald Hotz-Behofsits
    Harald Hotz-Behofsits Member Posts: 159
    edited August 2023

    Archive all of your testplans, then the status should be "Not scheduled", then unarchive the test plans that you really need, if not in an active test cycle it should stay "Not scheduled".

    ------------------------------
    Harald Hotz-Behofsits
    Frequentis AG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 07-21-2023 07:00
    From: Samuel Kreuzer
    Subject: Test Case Status

    When I add a test case to a test plan and to a cycle, the Test Case Status field changes to "Scheduled". When I delete this cycle and remove the test case from the test plan (from the group), the Test Case Status field remains "Scheduled". I expected that it would change back to "Not scheduled". Is there a way to refresh the status? Archiving and unarchiving the test plan did not help.

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