Date as Item Field does not match in export?!

Verena Neumaier
Verena Neumaier Member, Functional Safety Kit (FSK) Posts: 23

Hello,

We have added a Field to an Item Type as "Custom Field" with the selection "Date". Therefore we can select a date from a calendar.

However, when we output this field with a Word export template, the date does not match. (The output date is one day earlier than the defined date in Jama).

------------------------------
Verena Neumaier
Aktormed GmbH
------------------------------

Comments

  • Patrick Szabo
    Patrick Szabo Member, Medical Devices & Life Sciences Solution Posts: 55
    edited August 2023

    Hi Verena,

    I had a similar issue a while back. See here:

    Velocity Reports: Timezone conversion with dateTool | Support (jamasoftware.com)

    The problem is, that Jama converts the date to UTC time zone when exporting. 

    I had to add a conversion of the time zone to CET in our export template to solve this.

    ------------------------------
    Patrick
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 08-21-2023 04:01
    From: Verena Neumaier
    Subject: Date as Item Field does not match in export?!

    Hello,

    We have added a Field to an Item Type as "Custom Field" with the selection "Date". Therefore we can select a date from a calendar.

    However, when we output this field with a Word export template, the date does not match. (The output date is one day earlier than the defined date in Jama).

    ------------------------------
    Verena Neumaier
    Aktormed GmbH
    ------------------------------
    Patrick