Linking of .doc files not possible

Verena Neumaier
Verena Neumaier Member, Functional Safety Kit (FSK) Posts: 23
edited March 13 in Peer-to-Peer Support Forum

When I want to link a .doc file in the description field, the error message "File type doesn't match file extension" is displayed.
Before the update to version 9.0.2 this was still possible.

Is there a solution for this?

------------------------------
Verena Neumaier
Aktormed GmbH
------------------------------

Comments

  • [Deleted User]
    [Deleted User] Posts: 152
    edited August 2023

    Hi Verena, 

    I noticed you've been working with our Support team on this, and that the root cause was a non-.doc file being used for a Velocity template. If you have any additional questions for this case, please let us know via the related ticket. 

    Thanks!

    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 08-22-2023 03:58
    From: Verena Neumaier
    Subject: Linking of .doc files not possible

    When I want to link a .doc file in the description field, the error message "File type doesn't match file extension" is displayed.
    Before the update to version 9.0.2 this was still possible.

    Is there a solution for this?

    ------------------------------
    Verena Neumaier
    Aktormed GmbH
    ------------------------------

Categories