API Token is getting expired after 1 hour

System
System Member Posts: 9
edited March 14 in Peer-to-Peer Support Forum

Build date: 2023/09/18 12:38 - Version: Jama Connect 9.4.0
Jama API : jamacloud.com/rest/v1/

When API calls are made continuously for 1 hour, token is getting expired. 

Start : 2023-10-05 13:35:51.377
Last : 2023-10-05 14:36:37.682

Error message : {"meta":{"status":"Unauthorized","timestamp":"2023-10-05T09:06:58.748+0000","message":"token is expired"}}

Is there any limit threshold in Admin configuration to be set?

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Sanket
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Comments

  • [Deleted User]
    [Deleted User] Posts: 152
    edited October 2023

    Hi Sanket,

    The API Cookbook is a solid resource for the Jama Connect REST API, and goes over throttling limits and configurations HERE. For any additional questions or support around REST API, I'd recommend reaching out to the Jama Software Support team to dig in deeper. 

    I hope that helps!

    ------------------------------
    Carly Rossi // she/her/hers
    Community Program Manager // Jama Software
    Portland, OR
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 10-05-2023 02:38
    From: Sanket
    Subject: API Token is getting expired after 1 hour

    Build date: 2023/09/18 12:38 - Version: Jama Connect 9.4.0
    Jama API : jamacloud.com/rest/v1/

    When API calls are made continuously for 1 hour, token is getting expired. 

    Start : 2023-10-05 13:35:51.377
    Last : 2023-10-05 14:36:37.682

    Error message : {"meta":{"status":"Unauthorized","timestamp":"2023-10-05T09:06:58.748+0000","message":"token is expired"}}

    Is there any limit threshold in Admin configuration to be set?

    ------------------------------
    Sanket
    ------------------------------

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