Can no longer see the contents of a review if the historical filter was deleted!!!!

Charlotte Dyck
Charlotte Dyck Member Posts: 10

When trying to view a historical review that was formerly finalized and refer to comments of team members, I was unable view the review that was sent since I got this error message:

This is a major problem PLEASE FIX ASAP so I can view review center comments from team members!

Observed first on Jama Connect 9.5.0 (cloud)

image

Note this is different than these posts:

------------------------------
Charlotte Dyck
ON
------------------------------

Comments

  • Alessandro Valli
    Alessandro Valli Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 787
    edited October 2023

    In any case the information of the review shall be available, also with deleted filter, as it is for previous versions.

    In addition to that, I propose to enable the deletion of the filter only after having deleted the review.

    Alternatively, enable to undelete filters (in my used version the filter is still in the database, but marked as isHidden='T')

    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 10-23-2023 06:24
    From: Charlotte Dyck
    Subject: Can no longer see the contents of a review if the historical filter was deleted!!!!

    When trying to view a historical review that was formerly finalized and refer to comments of team members, I was unable view the review that was sent since I got this error message:

    This is a major problem PLEASE FIX ASAP so I can view review center comments from team members!

    Observed first on Jama Connect 9.5.0 (cloud)

    image

    Note this is different than these posts:

    ------------------------------
    Charlotte Dyck
    ON
    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
  • Alessandro Valli
    Alessandro Valli Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 787
    edited October 2023

    I have just submitted a feature request : Cannot delete advanced filter if used for review

    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 10-23-2023 09:34
    From: Alessandro Valli
    Subject: Can no longer see the contents of a review if the historical filter was deleted!!!!

    In any case the information of the review shall be available, also with deleted filter, as it is for previous versions.

    In addition to that, I propose to enable the deletion of the filter only after having deleted the review.

    Alternatively, enable to undelete filters (in my used version the filter is still in the database, but marked as isHidden='T')

    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
    ------------------------------

    Original Message:
    Sent: 10-23-2023 06:24
    From: Charlotte Dyck
    Subject: Can no longer see the contents of a review if the historical filter was deleted!!!!

    When trying to view a historical review that was formerly finalized and refer to comments of team members, I was unable view the review that was sent since I got this error message:

    This is a major problem PLEASE FIX ASAP so I can view review center comments from team members!

    Observed first on Jama Connect 9.5.0 (cloud)

    image

    Note this is different than these posts:

    ------------------------------
    Charlotte Dyck
    ON
    ------------------------------
    Alessandro
    Systems Engineer
    SICK AG
  • Lita Gribben
    Lita Gribben Member, Data Exchange, Jama Connect Interchange™ (JCI) Posts: 90

    We just noticed this before upgrading to 9.6 and submitted a support request, they logged it as SOS-DEF-8284. At least in our organization we had to put a pause to upgrading production because of this.