Jama not saving edited items in some cases
When editing the description field of some items, it seems that Jama does not recognised that the text was changed. This means that the "save & done" button remains greyed out and it is not possible to save the update. This mainly seems to happen when the description field also contains a (pasted) picture/figure.
When I then change the "name" field, saving is possible, but only the changes to this (name) field are actually kept; changes to the description field are lost.....
We run a self-hosted instance, v8.79.5.
Anyone else seen this? Is this a bug or user error? Many thanks for your insight!
Allard
------------------------------Allard Van Der Horst
Semtech, United Kingdom
------------------------------
Semtech, [Country]
Comments
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I have just noticed this same behavior as well. I found that deleting the entire contents of the description field and re-pasting helps me make the desired change (see the steps below). This is frustrating and certainly not confidence-inspiring!
Steps to make a successful "save and done" edit:
- enter "edit" mode for the item
- make desired changes
- select the entire contents of the edited field
- delete all content
- paste the clipboard into the field
- save and done
Have you found anything other fixes or work-arounds?
------------------------------
Spencer Bondhus
Bracco Medical Technologies
Eden Prairie MN
------------------------------
-------------------------------------------
Original Message:
Sent: 01-03-2024 07:06
From: Allard Van Der Horst
Subject: Jama not saving edited items in some casesWhen editing the description field of some items, it seems that Jama does not recognised that the text was changed. This means that the "save & done" button remains greyed out and it is not possible to save the update. This mainly seems to happen when the description field also contains a (pasted) picture/figure.
When I then change the "name" field, saving is possible, but only the changes to this (name) field are actually kept; changes to the description field are lost.....
We run a self-hosted instance, v8.79.5.
Anyone else seen this? Is this a bug or user error? Many thanks for your insight!
Allard
------------------------------
Allard Van Der Horst
Semtech, United Kingdom
------------------------------
0 -
Peter Lampacher Member, Jama Connect Interchange™ (JCI), Jama Validation Kit (JVK) + Functional Safety Kit (FSK) Posts: 14
Hi!
We had similar issues on 8.79 self-hosted. Installing the Docker version recommended by Jama (Docker 20.10.17 for 8.79.5 self-hosted) resolved most of the issues. I do not remember the details.
After upgrading to 9.0.x self-hosted, the issue resolved completely.
Hope that helps.
Regards,
------------------------------
Peter Lampacher
MED-EL
Innsbruck
------------------------------
-------------------------------------------
Original Message:
Sent: 02-01-2024 13:41
From: Spencer Bondhus
Subject: Jama not saving edited items in some casesI have just noticed this same behavior as well. I found that deleting the entire contents of the description field and re-pasting helps me make the desired change (see the steps below). This is frustrating and certainly not confidence-inspiring!
Steps to make a successful "save and done" edit:
- enter "edit" mode for the item
- make desired changes
- select the entire contents of the edited field
- delete all content
- paste the clipboard into the field
- save and done
Have you found anything other fixes or work-arounds?
------------------------------
Spencer Bondhus
Bracco Medical Technologies
Eden Prairie MN
------------------------------
Original Message:
Sent: 01-03-2024 07:06
From: Allard Van Der Horst
Subject: Jama not saving edited items in some casesWhen editing the description field of some items, it seems that Jama does not recognised that the text was changed. This means that the "save & done" button remains greyed out and it is not possible to save the update. This mainly seems to happen when the description field also contains a (pasted) picture/figure.
When I then change the "name" field, saving is possible, but only the changes to this (name) field are actually kept; changes to the description field are lost.....
We run a self-hosted instance, v8.79.5.
Anyone else seen this? Is this a bug or user error? Many thanks for your insight!
Allard
------------------------------
Allard Van Der Horst
Semtech, United Kingdom
------------------------------
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