Jama editor strips formatting from imported data

Robert Paganetti · January 4

Jama Connect 8.79.4

Production environment

We have some data that has been imported into Jama from a Word document. In the item view, we can see spaces between the words at the beginning of lines (specifically, the "AND" and "OR" lines):

And in the jama database, we can see that these spaces are stored in HTML as empty spans with a fixed width. Example line:

AND[text]

However, when we try to edit the item for the first time after importing, the Jama editor seems to strip these spaces. Screenshot of the edit view:

And when entering "source" mode in the editor, we can see that the spans mentioned above are gone:

AND[text]

This is a rich text field. In the original document that was imported, these spaces are simply space characters (3 or 4 depending on the length of the first word; 3 for "AND", 4 for "OR", etc.).

This seems to be an issue or quirk with the Jama editor. Is there any way to avoid this stripping of formatting? Thank you.

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Robert Paganetti
Soliel
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Jama editor strips formatting from imported data

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