Data Exchange User Guide
The user guide for the Data Exchange utility was posted 4 years ago (2020) and last updated about 2 years ago (2022), and even though it provides most needed information, it's not really complete or clear. Will there be any updates to this guide? Or has anyone seen any posts about using the exchange conversation? I did some searches here and could not find much detail.
We have 2 separate servers and I am testing out the DX tool to import items with the conversation in order to update them later when a new release is available.
------------------------------Lita Gribben
Blue Origin
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Comments
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Debbie Mitchell Jama Staff, Data Exchange, Jama Connect Interchange™ (JCI), Product Manager Moderator Posts: 29Hi Lita! Thanks for this question. We do not have any immediate plans to expand the Data Exchange User Guide. What specific questions do you have about running exchange conversations using DX?
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Debbie Mitchell
Product Manager
Jama Software
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Original Message:
Sent: 02-23-2024 09:15
From: Lita Gribben
Subject: Data Exchange User GuideThe user guide for the Data Exchange utility was posted 4 years ago (2020) and last updated about 2 years ago (2022), and even though it provides most needed information, it's not really complete or clear. Will there be any updates to this guide? Or has anyone seen any posts about using the exchange conversation? I did some searches here and could not find much detail.
We have 2 separate servers and I am testing out the DX tool to import items with the conversation in order to update them later when a new release is available.
------------------------------
Lita Gribben
Blue Origin
------------------------------
0 -
Debbie, I figured it out in the end after a lot of testing. The user guide is not very well formatted in regards to the exchange conversations and the mapping. Plus it's not clear what would happen if an item needs to be part of more than one conversation? would the roundtrip field get overwritten?
------------------------------
Lita Gribben
Blue Origin
------------------------------
-------------------------------------------
Original Message:
Sent: 02-27-2024 06:26
From: Debbie Mitchell
Subject: Data Exchange User GuideHi Lita! Thanks for this question. We do not have any immediate plans to expand the Data Exchange User Guide. What specific questions do you have about running exchange conversations using DX?
------------------------------
Debbie Mitchell
Product Manager
Jama Software
------------------------------
Original Message:
Sent: 02-23-2024 09:15
From: Lita Gribben
Subject: Data Exchange User GuideThe user guide for the Data Exchange utility was posted 4 years ago (2020) and last updated about 2 years ago (2022), and even though it provides most needed information, it's not really complete or clear. Will there be any updates to this guide? Or has anyone seen any posts about using the exchange conversation? I did some searches here and could not find much detail.
We have 2 separate servers and I am testing out the DX tool to import items with the conversation in order to update them later when a new release is available.
------------------------------
Lita Gribben
Blue Origin
------------------------------
0 -
Debbie Mitchell Jama Staff, Data Exchange, Jama Connect Interchange™ (JCI), Product Manager Moderator Posts: 29
Hi Lita,
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When you are exporting, the same identifier will be re-used for a given item in all conversations. When you are importing, you also want to make sure the same identifier is used for that item across all conversations. If a different identifier is used in each file you are importing, then it will create a fresh/duplicate item in Jama upon import. I hope this helps!
Debbie Mitchell
Product Manager
Jama Software
------------------------------
-------------------------------------------
Original Message:
Sent: 02-27-2024 09:52
From: Lita Gribben
Subject: Data Exchange User GuideDebbie, I figured it out in the end after a lot of testing. The user guide is not very well formatted in regards to the exchange conversations and the mapping. Plus it's not clear what would happen if an item needs to be part of more than one conversation? would the roundtrip field get overwritten?
------------------------------
Lita Gribben
Blue Origin
------------------------------
Original Message:
Sent: 02-27-2024 06:26
From: Debbie Mitchell
Subject: Data Exchange User GuideHi Lita! Thanks for this question. We do not have any immediate plans to expand the Data Exchange User Guide. What specific questions do you have about running exchange conversations using DX?
------------------------------
Debbie Mitchell
Product Manager
Jama Software
Original Message:
Sent: 02-23-2024 09:15
From: Lita Gribben
Subject: Data Exchange User GuideThe user guide for the Data Exchange utility was posted 4 years ago (2020) and last updated about 2 years ago (2022), and even though it provides most needed information, it's not really complete or clear. Will there be any updates to this guide? Or has anyone seen any posts about using the exchange conversation? I did some searches here and could not find much detail.
We have 2 separate servers and I am testing out the DX tool to import items with the conversation in order to update them later when a new release is available.
------------------------------
Lita Gribben
Blue Origin
------------------------------
0 -
Good to know!
I am curious, is there a way for me to share the conversation data with other admins in my organization? It's not good practice to be the only one with access to a conversation to update a group of items.
------------------------------
Lita Gribben
Blue Origin
------------------------------
-------------------------------------------
Original Message:
Sent: 02-27-2024 15:04
From: Debbie Mitchell
Subject: Data Exchange User GuideHi Lita,
------------------------------
When you are exporting, the same identifier will be re-used for a given item in all conversations. When you are importing, you also want to make sure the same identifier is used for that item across all conversations. If a different identifier is used in each file you are importing, then it will create a fresh/duplicate item in Jama upon import. I hope this helps!
Debbie Mitchell
Product Manager
Jama Software
------------------------------
Original Message:
Sent: 02-27-2024 09:52
From: Lita Gribben
Subject: Data Exchange User GuideDebbie, I figured it out in the end after a lot of testing. The user guide is not very well formatted in regards to the exchange conversations and the mapping. Plus it's not clear what would happen if an item needs to be part of more than one conversation? would the roundtrip field get overwritten?
------------------------------
Lita Gribben
Blue Origin
Original Message:
Sent: 02-27-2024 06:26
From: Debbie Mitchell
Subject: Data Exchange User GuideHi Lita! Thanks for this question. We do not have any immediate plans to expand the Data Exchange User Guide. What specific questions do you have about running exchange conversations using DX?
------------------------------
Debbie Mitchell
Product Manager
Jama Software
Original Message:
Sent: 02-23-2024 09:15
From: Lita Gribben
Subject: Data Exchange User GuideThe user guide for the Data Exchange utility was posted 4 years ago (2020) and last updated about 2 years ago (2022), and even though it provides most needed information, it's not really complete or clear. Will there be any updates to this guide? Or has anyone seen any posts about using the exchange conversation? I did some searches here and could not find much detail.
We have 2 separate servers and I am testing out the DX tool to import items with the conversation in order to update them later when a new release is available.
------------------------------
Lita Gribben
Blue Origin
------------------------------
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