Jama Connect Interchange™ Release Notes

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Jama Connect Interchange™, Version 1.9.3

Release Date US/EU: 2024/02/28
Release Date AU: 2024/02/29

 

Resolved Issues

ID Description
CON-41535

Jira integrations were automatically disabled if the synced Jira project included an item with a large attachment embedded in the HTML field. With this hot fix, integrations will continue running even if a large attachment is present.
CON-41582 Jira integrations were automatically disabled when encountering an intermittent error from the Jira "Get Fields" API. With this hotfix, integrations will continue running even encountering this error.


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Jama Connect Interchange™, Version 1.9.2

Release Date US/EU: 2024/1/30
Release Date AU: 2024/1/31

 

Resolved Issue

ID Description
CON-40935

The Interchange integration logs have been updated to better handle uniquely formatted API error messages from other systems, such as Atlassian Jira. Previously, certain types of errors, including Jira system outages, could cause an integration to stop and not restart even after the error was resolved. The updates made in release 1.9.2 allow Interchange integrations to better process these API errors, so integrations can more easily recover and restart on their own after an error is resolved.


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Jama Connect Interchange™, Version 1.9.1

Release Date US: 2023/12/21
Release Date AU/EU: 2023/12/22

Resolved Issue

ID Description
CON-39922

You could not create a new connector for Jama Connect if the Jama Connect instance had fewer than 50 projects configured. This issue has been resolved to allow new connectors to be created, regardless of the number of Connect projects.



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Jama Connect Interchange™, Version 1.9

Release Date US: 2023/12/15
Release Date AU/EU: 2023/12/16

 

Logs Page Usability Improvements

The Logs page includes new filters to help you locate specific messages more easily.  

  • Start Date and End Date
    • Locate log messages for a specific date range.

  • Log Level
    • Specify whether to limit which messages can be viewed; for example, error messages or info messages.
      • Debug messages are hidden by default when you access the Logs page, but can be displayed by selecting the Debug filter.


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Jira Data Center 9.12 LTS Support

This release includes formal support for Jira Data Center 9.12, which is the latest long-term support version for Jira Data Center from Atlassian.

 

General Maintenance and Library Updates

This release includes updates to several libraries and foundational technology components, such as Java and Spring. These updates align with our continuous improvement objectives to support usability, performance, and security objectives.   

 

Minor Enhancements

  • Improved Error Handling
    • We've improved error handling for scenarios where the type of a synced Jira issue is changed (for example, from Story to Bug).

  • Performance Optimizations
    • The Jama Connect projects list in the Integration wizard now loads more quickly.

 

Resolved Issues

ID Description
CON-33499

If your Jama Connect connector uses Oauth authentication, the Logs page included frequent and unnecessary "token is expired" error messages. Logging has been adjusted to prevent this message from being displayed as often. The Jama Connect Oauth token automatically expires and regenerates periodically. The message might still appear if the Interchange integration attempts to connect to Jama Connect while the token is regenerating, but the issue resolves itself automatically and integrations are not interrupted. 
CON-37746 Items did not sync properly from Jira to Jama Connect if the Jama Connect Tags field was mapped. This issue has been resolved.


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Jama Connect Interchange™, Version 1.8

Release Date US: 2023/10/20
Release Date AU/EU: 2023/10/21

 

Customized Full Sync (Jira Only)

When syncing items between Jama Connect and Jira, you can now customize the Full Sync operation to better control what information is synced and in which direction. Previously, only the default Full Sync operation was available, which synced all mapped fields on a standard set of rules and best practices. 

With this new feature, you can select specific fields and subsets of data to sync, along with the direction (from Jama Connect to Jira or from Jira to Jama Connect). Customizing the Full Sync operation can be useful in the following scenarios:

  • Adding A New Field Mapping
    • When you add a new field mapping to an existing integration, you can then run a Full Sync for that field only, so that existing items in the integration are updated for that field.

  • Troubleshooting
    • If a single field didn't sync correctly, you can run a Full Sync for that field only to reconcile items.

  • Pre-Existing Items in One System
    • When you have a set of pre-existing items that you want to sync to the other system, you can run a Full Sync in one direction to migrate those issues to the other system.

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Note: The previous default Full Sync operation, which syncs all data based on a standard set of rules, is still available.

      

    Minor Enhancements

    • (Excel Functions only) New "Inactive" Status for Moved and Deleted Items
      • For Excel Functions integrations, an "Inactive" status is now assigned to previously synced Jama Connect items that were moved or deleted.
      • Items in this status are no longer synced by Jama Connect Interchange, but remain on the Links page for reference.
      • If an inactive item is restored and moved back into the synced set, its status is reactivated.

    • Performance Optimizations
      • Performance improvements allow the Integrations page to load more quickly.

    • User Experience Improvements
      • The Field Mappings page includes usability improvements.

     

    Resolved Issues

    ID Description
    CON-35597 The Status column on the Links page did not sort properly unless you clicked Refresh. We have resolved this issue so that the Status column now sorts as soon as you click the column header, without needing to click Refresh.

    SOS-DEF-7106 CON-35415

    		 Relationships did not sync from Jira to Jama Connect if the relationship rules were configured for a relationship type other than "Related To". Relationship syncs now support these alternate relationship types.


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    Jama Connect Interchange™, Version 1.7


    Release Date US: 2023/08/18
    Release Date AU/EU: 2023/08/18

     

    Personal Access Token Authentication (Jira Data Center Only)

    As an additional authentication method, you can now connect to your Jira Data Center instance using Personal Access Tokens. This authentication option is available in the Add Connector window (basic authentication is still available as well).

     

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    Technology Upgrade

    In this release, the Interchange application is upgraded to Java version 11. The upgrade of this core technology supports our continuous improvement objectives around application usability, performance, and security.   

     

    Minor Enhancements to Jira Data Center

    • HTML Sync Enhancements
      • This release includes updates to HTML syncing between Jama Connect and Jira Data Center, providing a more seamless sync of HTML/Rich Text fields (such as the Description fields) between the two systems.

    • Relationship Sync Enhancements
      • This release includes updates to relationship syncing between Jama Connect and Jira Data Center, including both Epic/parent links and sibling links.


    Coming Soon

    • In the upcoming Jama Connect 9.4 release, access to the REST API will be restricted to users with creator licenses.
      • To prepare for this change and avoid any interruptions to integration sync activity, ensure that the user account assigned to your Jama Connect connector in Interchange has either a Creator or a Creator (Float) type license.

    Resolved Issues

    ID Description
    CON-34212 Status field syncing is now restored for Jira Cloud and Jira Data Center integrations. This capability was temporarily disabled in the 1.6.1 patch release (Jira integrations only).

    CON-33602

    CON-34162

    		 In certain isolated scenarios, having one or two links in an error state might cause an entire integration to stop running. We resolved this issue with additional error handling to allow the integration as a whole to continue running even if certain links are in error (Jira integrations only).


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    Jama Connect Interchange™, Version 1.6


    Release Date US: 2023/06/23
    Release Date AU/EU: 2023/06/24


    Enhancements for Jira and Excel Integrations

    The following enhancements apply to both Jira and Excel Functions integrations.

    Copy Integrations

    You can now create copies of existing integrations. This feature allows you to quickly set up multiple, similar integrations for different projects or teams.

    To copy an integration, click Copy Integrations in the Integrations table. The new integration is created, and you can update these fields as needed:

    • Integration name
    • Applicable Jama Connect and/or Jira project
    • Creation direction (Jira integrations only)
    • Template location (Excel Functions integrations only)
    • Field mappings, sync frequency, and other settings

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    If a particular setting must be updated based on your new selections, alerts appear with additional instructions. 


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    Important: When copying integrations, ensure that each new integration points to a different set of Jama Connect items (and Jira items, if applicable) -- running multiple integrations against the same sets of items can lead to conflicts.

     

    Edit Selected Project and Other Settings On Existing Integrations

    For existing integrations, you can now update additional settings. Previously, certain settings could be selected only when you initially created the integration.

    The following settings can now be updated on existing integrations:

    • Jama Connect project
    • Jira project (Jira integrations only)
    • Creation direction (Jira integrations only)
    • Excel template location (Excel Functions integrations only)

    To update these settings, click Edit on the integration dashboard. The integration switches to Edit mode, and you can update any necessary settings. To save your changes, click Save.


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    Once you changes are saved, validation messages appear, highlighting additional changes you might need to make based on your new selections. 


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    Jira-Specific Enhancements

    The following enhancements apply to Jira Cloud and to Jira Data Center integrations.

     

    Sync Relationships Between Jama Connect and Jira

    You can now sync relationships or links between items. For example, if an Epic/child link is established between two items in Jira, a corresponding upstream/downstream relationship is created when these two items are synced to Jama Connect.

    As long as both items in the relationship belong to the same integration dataset, any relationships added or removed in one system can be reflected in the other system.

    To configure relationship syncing between Jama Connect and Jira, select the new Relationships tab.


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    The following types of links in Jira can be reflected as relationships in Jama Connect, and vice versa: 

    Epic/Child Links

    In Jira, Epics can have one or multiple Jira issues (stories, defects, etc.) linked to them as children. If your integration includes both the Epics and their children, these Epic/child links can be synced to Jama Connect as upstream/downstream relationships. Conversely, upstream/downstream relationships created in Jama Connect can be synced to Jira as Epic/child links.


    Issue (Sibling) Links

    In Jira, issues can also be linked to each other as siblings, using the Links section in the Jira issue. You can now sync these sibling links to Jama Connect as upstream/downstream relationships, and vice versa.

    Note: When syncing relationships to Jama Connect, Interchange abides by the relationship rules configured for your project in Jama Connect. For more information, see the Jama Connect Interchange Help.

     


    Excel Functions Enhancements

    The following enhancements apply to Excel Functions integrations.

    New Excel Template to Calculate the Max Severity of Related Items

    The Excel template library on the Jama Software Community website has been update with a new sample template for calculating the maximum severity of related items. To download the full template library, see the JCI landing page on the Community.

     


    Minor Enhancements

    • Sortable columns
      • Tables throughout the Interchange interface, including on the Integrations, Connectors, Links, and Logs pages, now have sortable columns. This allows you to view and locate specific information more easily. Select a column header to sort data in ascending or descending order by that column.


    Resolved Issues

    ID Description
    SOS-DEF-6980 (Excel Functions integrations only) In certain scenarios, a parsing error appeared in the log for for synced pick list fields. This release resolves this issue. 
    SOS-DEF-6997 (Jira integrations only) Read-only Jama Connect fields, such as Project ID and Global ID, now sync to Jira as expected.
    CON-30995 (Jira integrations only) In certain scenarios, items didn't sync from Jama Connect to Jira if the Related Items-Weblinks mapping was enabled. This release resolves this issue. 

    CON-31653

    CON-31660

    		 (Jira integrations only) In certain scenarios, creation rules were inadvertently modified or removed from the integration. This release resolves this issue. 
    CON-31656 (Jira integrations only) If the Jira Reporter field is mapped, items now sync from Jama Connect to Jira as expected.
    CON-31711 (Jira Data Center integrations only) If a Jama Connect field includes special characters in the label (for example, "Description (Rich Text)"), that field now syncs successfully from Jama Connect to Jira.


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    Jama Connect Interchange™, Version 1.5

    Release Date: 2023/03/01


    Details and Integration Statuses Added to Homepage

    The Jama Connect Interchange homepage now shows more information about each integration configured on your system. This allows you to better gauge the status of each integration after you log in. 

    The following details and actions have been added to the homepage:

    • On/Off Toggle
      • Turns the integration on or off

    • Jama Connect Project Name and ID
      • The Jama Connect project associated with the integration

    • Jira Project Name and Key
      • The Jira project name and key associated with the integration (Jira integrations only)

    • Excel Template Location
      • The Jama Connect location where the Excel template is attached (Excel Functions integrations only)

    • # Links in Error (X/Y)
      • The number of links in an error state, as well as the total number of links for the integration


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    New Online Help 

    Jama Connect Interchange now includes a Help link that accesses its online Help content. The online Help contains all of the information required to set up Jama Connect Interchange, including configuration procedures and troubleshooting tips.

    To open the online Help, click the new Help link in the Interchange header or access the URL directly (help.jamainterchange.com).



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    For airgapped installations, a PDF version of the Help content is still available on the Community.

     

    Dedicated Connector User Account No Longer Required

    You are no longer required to create dedicated service accounts for your Jama Connect and Jira connectors. You can now use any regular admin or user account for connector authentication, as long as that user account has access to the projects and items included in the integration.

    Previously, these dedicated accounts were required because Interchange was configured to automatically ignore any changes made in Jama Connect and Jira by the connector user. This setting has been removed, and changes made by the connector user are synced like any other user's changes.

     

    Redesigned Integration Wizard

    The integration wizard has been updated with a new UI style that more closely resembles the rest of the application. The wizard also includes additional UI text and instructions that guide you through the process of creating a new integration. 


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    Minor Enhancements

    • Field Mapping Additions
      • The following fields can now be mapped from the Field Mappings page:
        • Jama Connect Release field
        • Jira Key field
        • Jira Parent/Epic name field (listed as Jira Parent on the Field Mappings page)

    • Creation Rules Additions
      • You can now configure creation rules using Jama flag (checkbox) fields

    • Links Page Shows Jama Set ID for Each Link
      • For integrations that sync multiple sets, the Jama Connect set ID allows you to quickly identify which set a link belongs to. 

     

    Resolved Issues

    ID Description
    CON-29329 We have updated the API Key field on the Add New Connector modal to accommodate the long-format Jira API tokens released by Atlassian in January 2023.
    CON-27917 The Creation Rules page has been updated to support Jira fields with a type of Select List (Single Choice) and Radio Buttons.

     


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    Jama Connect Interchange™, Version 1.4

    Release Date: 2022/11/11

    What’s New in Version 1.4

    Jama Connect Interchange version 1.4 includes the following enhancements:

    New integration with Jira Data Center

    Jama Connect Interchange now supports integration between Jama Connect and Jira Data Center. Jira Data Center is the self-hosted offering from Atlassian Jira. Jama Connect Interchange formally supports Jira Data Center versions 8.13 and later.

    The integration with Jira Data Center includes the same features and capabilities as the integration with Jira Cloud.

    To license the Jama Connect Interchange — Jira Data Center integration, contact your Customer Success Manager.

    Minor enhancements

    The 1.4 release includes the following minor enhancements:

    • New mappable field for Jama Set ID — On the Field Mappings page, you can now map the Jama Set ID. This allows you to display an item’s Jama Set ID in a custom field in the Jira issue.
      image
      To map the Jama Set ID, select Jama Set ID – Text (read only) in the left drop-down list on the Field Mappings page. Typically, you map this field to a custom text field (type = short text) in Jira.
      image
      The Jama Set ID can also be mapped for Excel Functions integrations.
    • Auto-refresh for Links and Logs pages — The Links and Logs pages are now automatically refreshed every 10 seconds. This means you no longer need to refresh these pages manually to see updates.

    • Frequency options updated for Jira integrations — The 3- and 5-second frequency options have been removed from Jira Cloud and Jira Data Center integrations. If you had one of these options selected for a Jira integration, it is automatically changed to 15 seconds when your instance is upgraded to the 1.4 release.

    • Excel Functions supports null values — Excel Functions integrations now run as expected if a mapped field contains a null value.

    • Jira Status to Jama Text mapping now supported — You can now map the Jira Status field to a Jama Connect text field. Previously, the Jira Status field could only be mapped to a Jama Connect single-select field.

    • Improvements for self-hosted instances — Several improvements have been made for self-hosted Interchange instances, including better error handling and improved syncing of rich text fields.

    • Airgap support — Jama Connect Interchange can now be installed on self-hosted environments that are airgapped.


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    Jama Connect Interchange™, Version 1.3

    Release Date: 2022/08/26



    What’s New in Version 1.3

    Jama Connect Interchange version 1.3 includes the following enhancements:

    Sync Relationships from Jama to Jira

    Items synced from Jama Connect to Jira Cloud can now include links to upstream- and downstream-related items. This allows users working in Jira to easily access related information, such as the upstream requirement for a user story, directly in Jama.

    Graphical user interface, application Description automatically generated


    Related Items in Jama Connect Are Synced To Jira Cloud As Web Links

    Relationships are displayed in Jira Cloud as web links. A Jira user can click the web link to open the related item directly in Jama.

    To sync relationship links from Jama to Jira, add the following rows to the Field Mappings tab for the integration:

    Graphical user interface, application Description automatically generated


    Sync Multiple Locations Per Field Mapping Group

    For both Jira Cloud and Excel Functions integrations, you can now sync multiple sets of items using the same field mapping group. This feature streamlines the setup process by eliminating the need to map fields for each Jama set separately.

    On the Field Mappings page, click Add new field mapping group and then use the transfer list to select the Jama sets and/or folders to sync. All selected sets must use the same item type (for example, System Requirements or Defects).

    Graphical user interface, application Description automatically generatedIf necessary, you can add or remove sets from the field mapping group later on by clicking Edit mapping group on the Field Mappings page.


    Run Excel Functions Across Item Of Type Fields

    The Excel Functions module now includes the ability to run functions using data from the item selected in an Item of Type field.

    Here are some examples of when this capability might be used:

    • Calculations Across Items
      • You can run complex calculations that include values from the core/current item as well as the item selected in the Item of Type field.
        • For example, a risk calculation that includes the Probability value from the current Risk item and the Severity value from the Hazard selected in the Item of Type field.

    • Auto-Fill Fields
      • Use this capability to automatically populate fields in the current item with information from the Item of Type item.


    Minor Enhancements

    The 1.3 release also includes the following minor enhancements:

    • Edit Field Mapping Direction
      • On the Field Mappings page, you can now modify the field mapping direction for individual rows after they have been saved. Previously, you had to delete the whole row if you wanted to change the direction.

    • TLS Version Support
      • JCI has been updated to remove support for outdated TLS versions 1.0 and 1.1. TLS 1.2 and 1.3 are now the only versions supported.




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    Jama Connect Interchange™, Version 1.2

    Release Date: 2022/06/17


    What’s New

    Jama Connect Interchange version 1.2 includes the following enhancements:

    Run Excel Functions Across Related Items

    The Excel Functions module now includes the ability to run functions across related upstream and downstream items. Previously, all fields included in the function had to come from the same item.

    Here are some examples of when this capability might be used:

    • Calculations Across Items
      • You can run complex calculations that pull values from related items. For example, a risk rating that is calculated based on related hazards and harms.

    • Auto-Fill Fields
      • You can automatically populate a field with information from related items. For example, the priority from the upstream requirement or the status from the downstream test case.

    Run Excel Functions Across Test Runs and Test Cases

    The Excel Functions module now includes the ability to run functions across associated test cases and test runs. This capability is typically used to customize the test case rollup status. Rather than use the standard Jama Connect test case status logic, you can use your own custom logic.


    Sync Multiple Sets and Item Types Per Integration

    The Excel Functions module and Jira Cloud module now support field mapping groups. This feature allows you to sync multiple Jama Connect sets or folders using the same integration, rather than create a separate integration for each location. Each selected location can include its own set of mapped fields.

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    Excel Functions Example

    For Excel Functions integrations, each field mapping group within an integration must apply to the same Jama Connect project and Excel template.

    For example, if you create an integration that maps Jama Project 1 to Excel template A, you can now include all of the following sets in the same integration by creating a separate field mapping group for each on the Field Mappings page:

    • Jama Project 1 > Risks Set 1 to Excel template A.
    • Jama Project 1 > Risks Set 2 to Excel template A.
    • Jama Project 1 > Test Cases Set 3 to Excel template A.

    Previously, this configuration required creating and managing three separate integrations.

    Jira Cloud Example

    For Jira Cloud integrations, each field mapping group must apply to the same Jama Connect project and Jira Cloud project combination.

    For example, if you create an integration that maps Jama Project 1 to Jira Project A, you can now include all of the following sets in the same integration by creating a separate field mapping group for each:

    • Jama Project 1 > User Stories Set 1 to Jira Cloud Project A > Stories.
    • Jama Project 1 > User Stories Set 2 to Jira Cloud Project A > Stories.
    • Jama Project 1 > Defects Set 3 to Jira Cloud Project A > Defects.
    • Jama Project 1 > Defects Folder 4 to Jira Cloud Project A > Defects.

    Previously, this configuration required creating and managing four separate integrations.


    HTML Fields and Comments Now Support Images

    The Jira Cloud module now supports syncing embedded images in both HTML fields and comments. This means that, if you add an image to a Rich Text field in Jama Connect, that image is automatically synced to the mapped Rich Text field in the Jira Cloud item, and vice versa.

    image

    Similarly, if you add a comment in Jama Connect that includes an image, that image is included in the synced Jira Cloud comment, and vice versa. Diagrams and MathTypes can also be synced, because technically they are image files.



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    Jama Connect Interchange™, Version 1.1


    Release Date: 2022/04/08

    What’s New

    Jama Connect Interchange version 1.1 includes the following enhancements:

    Redesigned User Interface

    The Jama Connect Interchange administration site has been redesigned with a fresh look and feel and enhanced usability features.

    Before:

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    After:

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    The new interface includes several usability features to streamline administrative tasks, including:

    • Tables
      • Paginated tables make it easier to manage many connectors, integrations, and users.

    • Visibility
      • Enhanced responsive design allows you to view more information at various screen resolutions.

    • Field Mapping Tools
      • New field mapping tools streamline configuration.

    • Dashboard
      • Redesigned dashboard is accessible from multiple pages.

    • Links and Logs
      • Enhanced Links and Logs details simplify troubleshooting.

    Resolved Issue

    You can now map a Jira Cloud URL to a Jama Connect URL field type or to a Jama Connect Text field type. Previously, the Jira Cloud URL was only mapped to a Jama Connect Text field type.



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    Jama Connect Interchange™, Version 1.0.3

    Release Date: 2022/02/24

    What’s New

    Jama Connect Interchange version 1.0.3 includes the following enhancements:

    New Requirement to Use a Service Account for Connector Authentication

    With v.1.0.3, each connector in Jama Connect Interchange must now use a dedicated service account, and not a regular admin or user account. If you use a regular account, some changes might not be detected by the integration service.

    This requirement applies to both Jama Connect connectors and Jira Cloud connectors.

    For instructions on setting up your connectors using a service account, see the Link to your Jama Connect instance and Link to your Jira Cloud instance sections in the Jama Connect Interchange Admin Guide.

    Optimized Jama Connect-to-Jira Cloud Sync

    This release includes substantial changes to the way items are synced between Jama Connect and Jira Cloud, including:

    • Faster sync times.
    • Synced comments now include the name of the user who made the original comment in the other system.
    • The Action tags in comments (for example, !question) are now displayed more intuitively when synced.
    • For bidirectional syncs, the integration now takes the latest version of each field, rather than overwriting the entire item. For example, if one person updates the Name field in Jama Connect, and another person updates the Description field for the same item in Jira Cloud, when the sync occurs, those two updates are merged.

    URL Field Support

    You can now automatically populate a field with the URL of the linked item in the other system. For example, you can automatically populate a field in the Jama Connect item with the linked Jira Cloud URL and vice versa. For more information, see the System and generated fields section in the Jama Connect Interchange™ Admin Guide.



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    Jama Connect Interchange™, Version 1.0.2


    Release Date: 2022/01/25

    What’s New

    Jama Connect Interchange version 1.0.2 includes the following enhancements:

    User Administration

    You can now create and manage user accounts for each user who needs access to the Jama Connect Interchange administration site. Previously, only Jama Software developers managed user accounts.

    We recommend that you create a unique user account for each person at your organization who logs in to Interchange to manage integrations. User accounts in Interchange are separate from the user accounts used to log in to Jama Connect.

    For more information, see the Managing users and passwords section in the Jama Connect Interchange Admin Guide.

    Excel Functions Field Support

    The Excel Functions module now supports the Versions and Tags fields in Jama Connect:

    Versions

    Map your Excel template to the Versions field to run functions based on an item’s version history. Because the version history provides a chronology of changes made to an item, including field changes, you can use this option to monitor item updates and trigger flags or other field changes when needed.

    For example, you can run a function to automatically change the Status field from Done to Needs Review if a user modifies the Release field after the item is closed.

    On the Field Mapping tab, map your Excel template to one of the following fields:

    • Version History (Since last Sync) — The Excel template reads any changes made to the item since the last sync.
    • Version History (All) — The Excel template reads any changes made to the item since its initial creation.

    Tags

    Map your Excel template to the Tags field to run functions based on tags that were added to or removed from an item. This field is read-only, which means the Excel template can read tags added or removed in Jama Connect, but can’t make changes to the Tags field.

    Jira Cloud Rich Text Integration

    Rich Text integration has been refactored, allowing you to sync even more advanced formatting between Jama Connect and Jira Cloud HTML fields.

    Categories