Licenses not available, but usage shows licenses should be available

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Jason Barton
Jason Barton Member, Jama Connect Interchange™ (JCI), Jama Validation Kit (JVK) + Functional Safety Kit (FSK) Posts: 11

Hello,

We have users getting downgraded to reviewer license because Jama is stating there is no floating licenses available, but when I log in to the Admin and check usage it shows we less users logged in than our available licenses. Anyone else run into this issue?

Jason