Consider the following:Have more than one person with Jama Connect® administration skills. It is best to always have a backup.The Jama Connect® Administrator should be involved in the process analysis work for exposure to the business objectives and process needs. Sometimes, there may be more than one option in Jama Connect® to support a particular use case or solve a configuration need. As the Jama Connect® Administrator learns more about the administration of Jama Connect®, their understanding of business processes and needs will help them more accurately identify the appropriate configuration approach.