Phase Objective:
Go live with Jama Connect®!
Phase Completion Criteria:
- Team members trained.
- The team provided access and is actively using Jama Connect®.
- Processes are in place for improvements, onboarding, and supporting the team.
Conduct Training
Objective:
The team is trained and can begin gaining value from Jama Connect®.
Actions:
- Conduct training per the training plan.
- Provide users with access information for Jama Connect®.
- Plan and communicate long-term support and resources to users.
Resources:
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Operationalize Jama Connect® within the Organization
Objectives:
- Management and support of Jama Connect® align with the organization's policies and processes for tool support & maintenance.
- Teams know processes for accessing help, onboarding new users, requesting configuration changes, etc., for Jama Connect®.
Actions:
- Work with necessary teams (e.g., IT) to align Jama Connect® operations with IT processes.
- Define processes and procedures for long-term support of Jama Connect® (e.g., making configuration requests, deploying new teams, adding new users, etc.).